Senior Technical Business Process Consultant- Remote

ICF seeks a Senior Technical Business Process Consultant to lead scrum teams for our Centers for Disease Control and Prevention (CDC) clients. Work experience should highlight public health information systems or clinical health IT business acumen, management consulting, quality management and control and project leadership.

The consultant demonstrates a proven track record of successful requirements elicitation, change management and agile project experience focused on quality, risk mitigation and innovation management.  Dedicated to excellence in customer service and proven track record of working with federal clients in a professional manner.

The candidate should showcase project delivery experience supporting IT and public/clinical health programs and relevant experience in management consulting.  Work experience should highlight a proven track record of success in supporting complex, large-scale technology initiatives. The candidate should have strong quantitative, analytical, communication and writing skills. This team supports the Government clients in a remote capacity.

Basic Qualifications:

• Bachelor’s degree in a related field (e.g., computer information systems, communications, public health, business administration)

• 5+ years of relevant experience in business process consulting, management consulting, change management, technology consulting and management

• 5+ years of experience and comfort leading agile projects (e.g., Scrum, Kanban) and working knowledge of scaled agile methodologies (e.g., SAFe); specialized knowledge of Software Development Life Cycle (SDLC) frameworks used to manage risks and issues unique to complex technology projects

• 5+ years of experience leading JAD sessions and documenting the "as-is" and "to-be" requirements in order to translate into epics, features, and user stories with acceptance criteria

• Ability to obtain and maintain a Public Trust federal security clearance.

Preferred Qualifications:

• Understanding of public health and/or federal healthcare is strongly preferred

• Knowledge of PHII’s Collaborative Requirements Development Methodology (CRDM) and/or

• Working knowledge and proven application of principles and methodologies described in the Guide to the Business Analysis Body of Knowledge® (BABOK ®) published by the Internal Institute of Business Analysis™ (IIBA ®)

• Ability to lead a diversified program management team, supervise and staff mentorship

• Working knowledge of business intelligence, analytics, and cloud systems

• Experience with the HHS Enterprise Performance Life Cycle (EPLC) framework

• Demonstrated experience in analysis of alternatives, technical product selection, systems theory, design thinking, technical design, and practical implementation of technological solutions

Professional Skills:

• Excellent verbal, interpersonal and written communication skills

• Strong analytical, problem solving and decision-making capabilities

• Proven leadership ability to in a complex Federal environment

• Sound business ethics, including the protection of proprietary and confidential information

• Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions

• Willingness to understand and showcase product functionality through presentations, guided user training and demonstrations, webinars

• Proven acumen in quality assurance / software testing, leading development team(s) and facilitating working sessions with the clients

• Performs product testing to assure that product changes meet business requirements, and work hand in hand with technical team members to resolve defects.

• Strengthens team's reputation for operational excellence, quality delivery standards and high-performance customer delivery by accepting ownership for work products, while actively exploring opportunities to innovate

• Change management and communication – experienced with defining and executing change management strategies that drive optimal adoption and usage of technology initiatives

• Governance, risk, and compliance – experienced with establishing a foundation (roles, responsibilities, methodology, processes, meeting cadences, etc.) for optimizing risk/issue management and compliance to defined program guardrails.

• Leadership and flexibility – proven ability