Fleet Operations Support Specialist II

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Fleet Operations Support Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $17.74 - $26.59/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

The Fleet Operations Support Specialist II will work with stakeholders internally and externally to ensure compliance with vehicle registration entities, department of transportation, and other regulatory agencies related to the use of vehicles. The position will be supporting all divisions under the Cox umbrella as well as external customers and will require a consultative approach, excellent customer service and strong vendor management.

Job Duties:

• Complete state forms to support vehicle registration renewal, state transfer, re-title and other motor vehicle transactions to keep assets compliant.
• Support title management to ensure security of assets and availability of documentation for vehicle sales.
• Communicate with customers to complete pre-requirements such as emissions, weight slips and other inspections.
• Receive incoming mail, sort mail, and file appropriately.
• Mail out completed product as required by customer policies.
• Gather fleet related requirements and submissions to regulatory agencies related to DOT, IRP, IFTA and UCR.
• Ensure billing accuracy and timely processing of payment.
• Update asset status and all relevant compliance details in Cox asset database in a timely manner.
• Maintain, update and document regulatory processes and requirements.
• Meet with vendors to ensure competitive lead times, quality, value and innovation.
• Help support automations within Cox systems with vendors and customers.

Qualifications you must have:

• High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field.

Preferred qualifications include:

• Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and leadership.
• Ability to interact with internal and external business partners supporting corporate policy, standards, processes and procedures.
• Proficient in understanding, analysis, and management of vehicle information to provide recommendations.
• Ability to demonstrate a consultative approach to customer needs, run reports and interpretate data to draw conclusions.
• Strong proficiency with computers and Microsoft Office programs; strong MS Excel proficiency required.
• Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high-energy environment.
• Strong customer service and organization skills required.
• Works well in a team environment by supporting departmental initiatives and goals.
• Provide excellent communication skills, both written and verbal.
• Ability to sit or stand for prolonged periods of time.
• Ability to perform repetitive data entry tasks, manual dexterity.
• Fleet, vehicle compliance or title and registration experience.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, own