Staff Assistant II

Overview

This position provides support to the Music Department. The successful candidate will enjoy working with faculty and students through email, phone, and in person. Must have experience working with and learning to use multiple computer systems. 

Responsibilities

• Responsible for multiple schedules (classrooms, events, courses, auditions, practice rooms).
• Responsible for course scheduling.
• Responsible for detailed record-keeping (juries, auditions, course evaluations, course materials, concert attendance).
• Responsible for piano technician coordination.
• Responsible for management of locker reservations.
• Responsible for course catalog data entry.
• Responsible for tracking student concert attendance.
• Responsible for setting up course evaluations.
• Greet and assist students.
• Answer telephones and reply to voicemail.
• Use multiple computer systems.
• Assist with filing, word processing, spreadsheets, and reports.
• Other duties as assigned.

Qualifications

Minimum Qualifications:

• Two years of experience in an office setting or an associate degree/vocational training is required.
• Qualified candidates will also demonstrate the following:
  • Skilled with computers and related software.
  • Skilled with basic office equipment, including printers, copiers, and telephone systems.
  • Excellent organizational skills.
  • Strong verbal and written communication skills.
  • Ability to effectively prioritize and juggle multiple projects
  • Willingness to learn new skills and multiple software and computer systems.
  • Ability to work independently.

Preferred Qualifications:

• Bachelor’s Degree
• Experience in one or more of the academic disciplines of the college (Visual Art, Design, Theatre Arts, or Music)
• Fundamental Abilities:
• Communicating: Communicates effectively both verbally and in writing.
• Problem solving: Analyzes information and evaluates results to select the best solution and solve problems.
• Monitoring: Measures performance of self; makes improvements and takes appropriate corrective action.
• Critical Thinking: Comes to well-reasoned conclusions, solutions, and approaches to problems.
• Team Building: Works to create a team-based environment. Consistently demonstrates cooperative behavior with colleagues, supervisors, and customers.
• Active Listening: Gives full attention when others are speaking; listens to understand, asks questions as appropriate, and does not interrupt.
• Service Orientation: Actively seeks opportunities to help others.
• Conflict Resolution: Acts professionally when encountering customers who, at times, may be frustrated or threatening.

Core Characteristics:

As representatives of Utah State University and primary contributors to its mission, all employees are expected to demonstrate the following characteristics:

• Take initiative
• Maintain confidentiality.
• Be accountable.
• Behave ethically.
• Be honest and trustworthy.
• Demonstrate a strong work ethic.
• Be inquisitive.
• Be detail oriented.
• Be self-motivated.
• Efficiently manage multiple tasks.
• Be a team player.
• Be committed to improving USU.

Disclaimer

• This position description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.

Required Documents

Along with the online application, please attach:

Resume / CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”.

Name and contact information (including email and phone number) of three professional references to be entered at the beginning of your application in the Candidate Profile.

Cover Letter to be typed/pasted at the end of your application.

 

**Document size may not exceed 10 MB.**

Advertised Salary

Commensurate with qualifications and experience, plus excellent benefits

ADA

Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes.  The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights

Administered by the Caine School of the Arts, the Music Department has 30 full-time and 38 part-time faculty members serving approximately 250 music majors. Located in