Delivery Assurance Senior Manager (Onsite)

Date Posted:

2025-06-16

Country:

United States of America

Location:

PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of “U.S. Person” go here. https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

Security Clearance:

None/Not Required

Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious. Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?

An exciting opportunity exists in Geared Turbo Fan (GTF) Aftermarket Spares. The high growth GTF program is redesigning the way we ensure aftermarket spares requirements are fulfilled on time to support Maintenace Repair and Overhaul (MRO) engine deliveries to the global GTF fleet.

The Delivery Assurance (DA) Senior Manager will lead the GTF DA Team. The DA Senior Manager will be responsible for driving on-time spare parts delivery by working with multi-disciplinary teams in commercial aftermarket spares. In this role, you will be responsible to analyze data sets from a variety of reports and tools, provide verbal and written delivery commits and build effective working relationships to drive part shortage resolution and improvement of key metrics.

The GTF DA Senior Manager has a strategic leadership role in the design, implementation and change management for the new DT platforms: Materials 360 and IT16 Command Center Materials Clearance.

We are seeking a high energy, customer-oriented individual with strong leadership skills and demonstrated high performance in a fast-paced environment.

What You Will Do:

• Change management leader for the GTF Delivery Assurance Team to develop and implement the new Materials 360 DT platform.

• Review and analyze hardware shortage status. Facilitate and influence cross-functional resolution actions to improve on-time delivery.

• Provide timely communication to customer account managers on critical parts commit streams and key shortage recovery plans.

• Work with customer account managers to understand customer requirements.

• Communicate customer requirements to Global Supply Chain, monitor material movements, and act as the customer advocate for on-time delivery.

• Coordinate with spare parts distribution centers to expedite logistics for critical orders.

• Measure and improve supplier delivery performance.

What You Will Learn:

• Commercial engine aftermarket business experience.

• Design and change management in a major DT platform change.

• Combination of supply chain and customer relationship building.

Qualifications You Must Have:

• Bachelor’s degree and 10 years of supply chain and/or materials operations management experience; OR An Advanced Degree and 7 years of supply chain and/or materials operations management

• Experience using direct and indirect leadership skills to influence positive outcome for customers and teams.

• Working knowledge of SAP (sales and distribution) and MS Office skills (Excel)

• Proficiency in data mining, analytical and problem-solving skills

Qualifications We Prefer:

• Demonstrated experience working in a cross-functional team environment

• Well organized with ability to effectively manage a fast paced and high-volume workload

• Works with a high sense of urgency and attention to detail

Learn More and Apply:

What is my role type? In addition to transforming the future of flight, we are also transforming how and where