Scheduled Hours

40

Position Summary

Under little direction, the Epic EHR Application Analyst III is responsible for planning, analyzing, designing, implementing, testing, debugging, and maintaining Epic Research, Genomics, and Beacon applications. Builds collaborative relationships with hospital leadership, clinical department users, technology and other corporate departments to facilitate usage and acceptance of the system. This individual will be assigned to more complex build and configuration tasks and resolve advanced issues which could include unknown or undefined requirements and business objectives. May be responsible for system integrity.

Job Description

Primary Duties & Responsibilities:

• Takes technical responsibility across all stages and iterations of configuration development and deployment.

• Plans and drives software configuration activities. Adopts and adapts appropriate software configuration methods, tools and techniques.

• Measures and monitors the application of standards for configuration design and deployment.

• Drives investigation and resolution of issues relating Epic Research/Genomics/Beacon applications. Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures. Uses application management software and tools to investigate issues, collect performance statistics and create reports.

• Provides authoritative advice and guidance on test planning and execution. Adopts and adapts appropriate testing methods, automated tools and techniques to solve problems in tools and testing approaches.

• Manages user experience evaluation of systems, products, services or devices.

• Assures that the security, usability and accessibility requirements have been met and that required practices have been followed.

• Develops, maintains, and tests incident management procedures in agreement with service owners.

• Investigates escalated, non-routine and high-impact incidents to responsible service owners and seeks resolution.

• Facilitates recovery, following resolution of incidents. Ensures that resolved incidents are properly documented and closed.

• Will need Epic certification in Research, Genomics, or Beacon.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications:

The list below may include all acceptable certifications and issuers. More than one credential or certification may be required depending on the role.

Epic Certification - Epic Systems

Work Experience:

Applications Development And Support (5 Years)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Preferred Qualifications:

• Bachelor's degree and Epic certification.

Preferred Qualifications

Education:

Bachelor's degree

Certifications:

No additional certification beyond what is stated in the Required Qualifications section.

Work Experience:

No additional work experience beyond what is stated in the Required Qualifications section.

Skills:

Application Management Software, Communication, Cross-Departmental Collaboration, Epic EHR, Incident Management, Software Configurations

Grade

G14

Salary Range

$75,200.00 - $128,800.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

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