Senior Brand Designer, Communications

A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes —  knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

• Available nationwide in all 3,143 U.S. counties
• 75 million+ projects started on Thumbtack
• About 4 million customers in the last 12 months
• Pros earn billions on our platform
• About 10 million 5-star reviews for our stellar pros 
• 1000+ employees and $3.2 billion valuation (June, 2021) 

About the Brand team

We’re a tight-knit, collaborative group on a mission to make Thumbtack famous. You’ll report to the Creative Director, while working closely with other designers, writers and communicators to develop a cohesive brand identity to be used internally and externally across multiple platforms. Champion of the brand aesthetic, you'll partner with stakeholders across Internal Communications, PR and Employer Brand to create and maintain a cohesive brand across a number of different internal and external touchpoints.

About the Comms team

Global Communications is a team of storytellers working to share the Thumbtack mission, brand, and experience across a number of different key groups: our own employees, external audiences (i.e., media, influencers, industry) and candidates. As well as across numerous platforms via a number of different methods. We help make what Thumbtack does understood by as many people as possible; whether that is around our future vision, how the product works, the benefits of using Thumbtack, our culture, engaging stories about our customers and pros, or even members of our own team.

About the Role

We’re looking for a Senior Brand Designer who has a breadth of skills across design disciplines. We need someone who thrives on owning a variety of projects big and small. In this unique role, you will be part of our Brand & Creative team but embedded within our Communications function to support all visual communications needs, bringing a cohesive internal brand to life and owning it across comms channels and touchpoints. You’ll work closely with our Internal Comms, PR and Employer Brand teams to execute against an aligned strategy to elevate our visual storytelling through internal and external presentation design, engaging video campaigns, motion graphics, and more. On a typical day, you could be working directly with PR and our CPO to develop a deck for an external speaking opportunity, create a number of fun header graphics for the stories being published on TackHub (our intranet) that week, working on some product mockups for a press release, collaborating with Employer Brand to create eye-catching graphics that appeal to future candidates on LinkedIn, or putting the finishing touches on a short employee video by finding the perfect tune as the bow on top. You’re a self-starter and an outside-the-box thinker who loves the challenge of translating a brief into world-class creative and isn’t afraid to take risks and try new things.

Responsibilities

• Lead development and ownership of aligned internal brand assets
• Presentation design for all company-wide meetings and external speaking opportunities
• Own all design assets for company blog, intranet, newsletters, meetings, infographics, media kits, and more!
• Must be comfortable working with b-roll, product videos and GIFs
• You will find yourself collaborating closely with exec-level leadership on internal and external efforts
• You’ll be responsible for managing project intake, creating timelines, and facilitating rounds of feedback with partners
• Support Brand Creative when required.

What you’ll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

• 5+ years of professional design experience at an agency or in-house