Project Manager, Innovation Operations

From curating new forms of promotional media on the platform, to enabling A/B tests for new types of content like games and interactive experiences, Netflix continuously innovates its features and experiences to make it easier for members to discover and enjoy our offerings.
The Innovation Operations team is key in defining and implementing the operational solutions for these exciting Netflix experiences. 
We need motivated and experienced Project Managers to drive continued success for our team. 
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In this role, you will provide vital support in both project management and project fulfillment capacities:

Project Management:

• Milestone Management: Manage and execute project milestones for A/B testing and innovation initiatives, including: developing trackers, monitoring progress and updates, and ensuring fulfillment targets are met
• Communications: Facilitate proactive and ongoing communication for stakeholders, ensuring all essential partners are aligned and informed on key details such as timelines, updates/changes to requirements, and resource needs
• Stakeholder Management: Engage and liaise with stakeholders, including key Program Managers, Product/Creative/Engineering teams, and external vendors/agencies to identify needs, gather ongoing feedback, and manage expectations.
• Documentation and Resources: Prepare regular progress/health reports and other project-related documentation to promote transparency and alignment
• Scope and Requirement Management: Work closely with PgM peers to monitor scope parameters and project requirements to ensure projects stay on track and meet fulfillment targets
• Quality Assurance: Establish quality standards and processes, conduct regular reviews and audits, and ensure deliverables meet the required quality criteria.
• Risk Management: Identify potential risks associated with innovation projects, develop mitigation strategies, and proactively monitor and manage risks throughout the project lifecycle.
• Consultancy: Provide guidance and expertise to XFN stakeholders in managing non-standardized/exploratory workflows.
• Productization and Offboarding: Leverage existing frameworks (and create new ones when necessary) to fulfill productization requirements for new initiatives. Manage the offboarding of sunsetted initiatives. 

Project Fulfillment:

• Externalization: Partner closely with the Partner Ops team to externalize standardized and repeatable tactical work, aiming to achieve cost-efficiency and reduction opportunities.
• Asset Fulfillment: Oversee the fulfillment of assets required for innovation projects, ensuring accurate and timely delivery.
• Content Management: Handle the management and coordination of special titles or unique content within innovation projects.
• Systems Management: Manage and maintain complex technical systems for innovation projects, ensuring effective operations.

Core Competencies / Requirements:

• 7+ years experience in digital entertainment operations (media studio, creative agency, fulfillment partner, game studio, etc.).
• Strong knowledge of A/V and Artwork file types and specifications 
• Experience managing content systems such digital asset management systems (DAMs), content archives, and distribution platforms.
• Proven experience in project management, preferably within an innovation-driven environment.
• Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
• Excellent communication and stakeholder management skills.
• Detail-oriented mindset with a focus on quality
• History of identifying and mitigating project risks.
• Familiarity with innovation or A/B testing methodologies.
• Collaborative mindset and ability to work effectively with cross-functional teams.
• Strong problem-solving and decision-making skills.
• Can confidently connect the dots between seemingly disparate data and asset systems
• Ability to operate effectively in ambiguity and willingness to pivot workflows as needed

At Netflix, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and consider your specific job, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. 
The overall market range for roles in this area of Netflix is typically $80,000 - $350,000. 
This market range is based on total compensation (vs. only base salary), which is in line with our compensation philosophy. Netflix is a unique culture and environment. Learn more here.