Sr Training Specialist

ABOUT THE ROLE

As a Senior Training Specialist, you will help lead the design and implementation of consistent and effective training programs across all of our company-owned field locations and partner 3PL teams. In this role, you will be responsible for delivering training to ensure Peloton team members and 3PL partners are fully proficient in their roles. This means delivering training in a variety of formats and media, with a target delivery audience of professionals in an adult learning environment. The Senior Training Specialist will work effectively in an environment of high change, and take ownership in driving for continuous improvement.

YOUR DAILY IMPACT AT PELOTON

• Provide input based on learning delivery experience to help shape innovative learning and development strategies aimed at driving the highest impact and quality across all agents and sites
• Ensure proficiency via new hire training and onboarding, certification programs, ongoing development, new products, proces
• ses, and systems using multiple channels and tools to support an array of learning styles
• Collaborate with operational leaders to understand operational needs and priorities to effectively transition and support transition from learning into production
• Working closely with Learning & Development team in a dotted line relationship, partner with quality and instructional design teams to drive improvement and initiatives in the practical learning environment
• Coordinate with the People, operational leaders (in-house and outsource), and capacity planning teams to ensure learning cohorts are deployed to support company goals and timelines.
• Evaluate training effectiveness and calibrate across the network of trainers to ensure consistent training and training outcomes across all of our sites
• Provide feedback and best practices for new training specialists, interim training assistants, and nesting assistants across the Support network
• Act as a subject matter expert (SME) for system or product testing, instructional design feedback, and proposed process improvements

YOU BRING TO PELOTON

• 2+ years of successful training development experience, including using a Learning Management System (LMS) to assist in creating learning materials
• 2+ years of successful training deployment experience, including in-person and virtual training experiences
• 1 year in Operation specific training including order accuracy procedures and systems training
• Expertise in preparing course materials, assembling resources, and providing recommendations for continuous improvement
• Expertise in G-Suite products (Gmail, Docs, Sheets, etc.) and reporting tools
• Able to successfully analyze requirements, design learning objectives, and deliver courses in multiple formats (live and virtual audiences of varying sizes and language preferences).
• Excellent verbal and written communication skills
• Able to prioritize and juggle multiple projects to meet deadlines
• A personable and empathetic team player who’s able to work with a variety of stakeholders
• Thrives in a fast-paced, self-starter dynamic environment
• Passionate about investing and developing in Field teams, both internal and 3PL
• Place importance on keeping their knowledge up-to-date for the latest tools and trends in the market
• Travel Required up to 85% of the time
• Proficiency in Spanish is a plus, but not a requirement

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ABOUT PELOTON:

Peloton provides Members with expert instruction, world-class content and the fitness industry's leading music library to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton offers an immersive and personalized experience [with or without equipment]. Access Peloton content via the Peloton Bike, Bike+, Tread, Guide, Row or the Peloton App, now with multiple membership tiers. Founded in 2012 and headquartered in New York City, Peloton has a highly engaged community of nearly 7 million Members across the US, UK, Canada, Germany, and Australia. 

Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email: