Account Executive, Merch Sales
LegendsAbout the role
LEGENDS
Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Legends IQ, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.
LEGENDS GOLF & TENNIS
Legends Golf & Tennis brings the premium experience company’s holistic suite of services to help usher these industries into a new era. Working with leading golf & tennis organizations, events and brands globally, Legends Golf & Tennis helps partners drive results and create exceptional experiences for fans. We serve as brand stewards for our partners and believe in true partnership, working hand in hand with our clients to help transform their business. From the global stage to the local pro shop, Legends Golf & Tennis division is working with the industry’s leaders to innovate and enhance the global experience.
THE ROLE
Reporting to the Senior Director of Corporate Merchandise the Account Executive will be primarily responsible for the preparation and execution of dual logo merchandise sales. Target audiences/events could include: PGA Championship, Senior PGA, Women’s PGA, Ryder Cup, Solheim Cup, BNP Paribas, Cincinnati Open amongst others.
ESSENTIAL FUNCTIONS
- Provide superior customer service to clients and partners.
- Manage client-related issues in a calm, professional manner.
- Ability to confidently speak and present in front of small to large groups.
- Online Shop Build
- Collect event Logos/Branding Guidelines/Homepage Photo from Clients (i.e. PGA).
- Products-After Senior Director finalizes product selections for Shops.
- Begin to finalize each Product Sheet with vendors to confirm pricing, descriptions, sizing etc.
- Prepare product sheets and photos for upload.
- Review and approve digital logo proofs with vendors for all products.
- Edit/Testing/Review
- Review front end visual presentation of shops.
- Example: Ensure color variety in product categories (Men’s-Polos. Ensure all main photos are not white for example.)
- Test functionality
- Example: Enter test orders as if you were a client to check functionality and process from start to finish.
- Events/Sales
- Work with Client (i.e PGA) to collect structure sales data.
- Prepare forecast budgets
- Hospitality Client/Partner Communications
- Shop launch emails
- Prepare verbiage
- Request digital headers and email templates be created
- Reminder emails- prepare and send
- Shop launch emails
- Enter and manage all orders in Order Management System
- Enter client orders, create vendor PO’s
- Manage vendor logo approvals
- Print Gift Cards
- Attend Premier Weeks
- Order Gifts, prepare presentations, present to groups of attendees
- Attend Onsite Events
- Conduct client walk throughs advance week (if required)
- Assist clients on site as requested
- Assist onsite team in tent as needed during rush periods
- Ensure corporate items are properly labeled and removed for storage with fixture company.
- Work with Client (i.e PGA) to collect structure sales data.
- Review front end visual presentation of shops.
- Corporate Showrooms
- Update fixture and supplies list for Showroom (qty fixtures, mannequins etc.)
- Calculate qty skus, fixtures and hangers required
- Provide dates/address for move in
- Communicate needs with Fixture Company
- Assist in Showroom Set Up
- Create appointment scheduling link for clients
- Assist and/or lead client meetings
- Assist in Showroom Break Down
- Update fixture and supplies list for Showroom (qty fixtures, mannequins etc.)
- Finance/Reporting
- Work with Finance on any questions they may have regarding order discrepancies that may arise on vendor invoices or billing discrepancies.
- Work with Finance to ensure reconciliation reports regarding revenue collection for events.
- Provide Sales updates to clients (i.e PGA) as requested
QUALIFICATIONS
To perform this po
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