Inside Sales Representative

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies by Fortune.
• A company that is recognized as one of the best big companies to work for, as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

Abbott Point of Care (APOC) is a global leader in rapid blood analysis and data management solutions. Our flagship i-STAT System delivers real-time, lab-quality results at the bedside, supporting faster clinical decisions across a broad test menu. The Piccolo System complements this with a compact, CLIA-waived platform for efficient point-of-care testing.

We are seeking an Inside Sales Representative (ISR) to join our APOC team based in Orlando, FL. This role is responsible for achieving sales targets and supporting strategic initiatives through collaboration with internal and external stakeholders.

What You’ll Work On

• Develop and execute sales plans to meet assigned goals.
• Make 20–25 outbound calls daily, targeting 8+ meaningful customer interactions.
• Build trust-based relationships with assigned accounts.
• Maintain regular contact with top customers to ensure satisfaction and resolve issues.
• Apply sales training to identify needs and present tailored solutions.
• Navigate complex sales environments across hospitals, clinics, and urgent care centers.
• Sell directly and via third-party distributors, adapting proposals to customer scenarios.
• Demonstrate deep product knowledge across multiple disease states and care settings.
• Lead virtual demos, training sessions, and educational events.
• Conduct account research using Salesforce.com, Power BI, Definitive, and Hospital Compare.
• Support outreach efforts, including surveys, campaigns, and event invitations.
• Manage inbound inquiries and coordinate meetings or demos for field sales.
• Provide ad hoc support (e.g., quotes, materials, follow-ups).
• Ensure timely follow-up and maintain accurate records in Salesforce.com.
• Share best practices and collaborate with other ISR teams.
• Comply with company policies and exhibit professional behavior.
• Perform additional duties as needed.

Required Qualifications:

• Bachelor’s degree
• Minimum 2 years of sales experience (healthcare preferred)
• Understanding of pricing, contracts, and ROI
• Familiarity with healthcare decision-making processes
• Proficient in Microsoft Office and CRM tools (e.g., Salesforce.com)
• Strong communication and listening skills
• Ability to build trust and present value-driven solutions
• Detail-oriented and self-motivated
• Quick learner in technical environmen