Chief Technology Officer

Job Description Summary:

Job Description:

Anticipated Start: July 2025

The Moses/Weitzman Health System (MWHS) is America’s first health system dedicated to primary care for underserved populations. Companies within the MWHS advance the delivery of primary and specialty care through practice, research, systems transformation, and training the next generation of health care leaders. To continue to further that mission, the health system seeks a creative and experienced Chief Technology Officer to lead its Information Technology function across multiple clinical and non-clinical locations, as well as an extensive virtual workforce. 

The CTO is responsible and accountable for IT strategy development in lock-step with the executive team and its mission, strategic plan and delivery tactics. That strategic leadership must be combined with operationalizing that strategy and ensuring all related policies, processes and practices are aligned with the strategy and mission of the organization. Oversees the Information Technology function including applications, analytics, technology infrastructure, telephony, automation, end user device management and support, program/project management, performance improvement activities, and the help/services support desk. Ability to work effectively with external information security consultants and implement recommendations into day to day operations.

Fosters a culture of quality and workflow improvement through technology uses supporting clinical and business applications delivery and innovation for the benefit of patients, clients, students, providers and staff. Advises on the alignment of people, processes and technology as required to leverage IT solutions and drive innovation (including big data analytics, artificial intelligence and clinical decision support). Collaborates with the executive team on all matters as necessary to achieve the organization’s business objectives.

ROLE AND RESPONSIBILITIES

Strategy & Planning

• Participate in strategic and operational governance processes as a member of the senior leadership team.
• Provide strategic and operational IT leadership in defining and achieving corporate vision, goals and objectives.
• Ensure the IT department staff are well-equipped to source, implement and maintain the infrastructure, systems and applications required to meet the evolving needs of each part of the health system.
• Establish departmental goals, objectives, and operating procedures.
• Identify and assess opportunities for IT investment in systems and resources, including staffing, sourcing, purchasing, and in-house development.
• Collaborate with clinical leadership to continually improve, develop and implement new clinical systems
• Develop, track, and manage the information technology annual operating and capital budgets.
• In conjuction with external consultants, monitor and continually improve the company’s security, disaster recovery and business continuity plans.
• Monitor and strategically plan for effective integration and utilization of technological innovations such as AI and automation

Acquisition & Deployment

• Coordinate and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations.
• Approve, prioritize, and oversee projects and the project portfolio as they relate to the selection, acquisition, development, and installation of IT systems and resources.
• Review hardware, communication and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
• Define and communicate corporate plans, policies, and standards for acquiring, implementing, and operating IT systems.

Operational Management

• Ensure continuous improvement of IT services through oversight of service level agreements with vendors, end users and monitoring of IT systems performance.
• Understand the business requirements of, and supply exceptional IT support to, all internal customers including clinical departments, administration, finance, affiliate businesses, and human resources.
• Ensure IT systems and operations adhere to applicable laws and regulations.
• Keep current with trends and issues in the IT industry, including current technologies and prices
• Advise, counsel, and educate executives and management on the competitive or financial impact of such trends.
• Promote and oversee strategic relationships between internal IT resources and external entities, including government, vendors, and partner organizations.
• Supervise recruitment, development, retention, and organization of all IT staff in accordance with corporate budgetary objectives an