Sr. Infrastructure Technical Program Manager, GCNA Deployment

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The AWS Internet Edge Planning and Deployment team is searching for a Technical Infrastructure Program Manager to drive data center capacity planning – specifically to secure space/power/cooling capacity for racks hosted in primarily 3rd party colocation data centers. In this role, you will assess the demand requirements along with available network resources to determine and drive prime solutions for our customers. You will work with stakeholders to complete per-requisites necessary to deliver critical network infrastructure capacity. You will have goals to improve infrastructure utilization as well as availability. You will work across the AWS Organization to align demand with data center capacity and coordinate execution planning across AWS Internet Edge partners. You will be responsible for determining how to move forward key infrastructure builds, and own communication around the portfolio. You will develop tooling and automation to simplify the process for expansions.

A successful individual in this role will have high judgement, strong bias for action, ability to work cross functionally and dive deep as needed to find solutions to unique problems that may be site specific. This person will also leverage a deep understanding of our platform, tools and influencing skills to obtain cross-functional and senior agreement buy off on capacity plan, availability standards, costs or any operational trade-offs that may be required to deliver capacity on time.

Key job responsibilities
- Monitor the network infrastructure health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate.
- Work with stakeholders (networking engineers/tech program managers/senior management) to define requirements and processes.
- Manage the dependencies and the interfaces between projects and negotiate the trade-offs as needed.
- Manage multiple competing cross-organizational projects/programs simultaneously
- Interact with engineers, technicians, project managers and senior management on a daily basis
- Analyze, interprete and visualize data, with Redshift, Oracle, Tableau, QuickSight, Redshift, and other BI management and visualization tools.
- Drive automation initiatives, and drive simplification efforts in engineering and project/program management and architectures to unblock innovation
- Create predictable process paths for large and/or complex efforts
- Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles
- Excellent writing skill and prepare roadmap document, and effectively communicate progress

A day in the life
If you love being at the forefront of industry growth and development, applying your people skills and your analytical skills to drive insight into the business and improve the quality of key inputs, then this is a spot for you. This is a high impact role offering an opportunity work cross-functionally on lasting solutions that impact the long-term future of AWS.

Amazon Web Services (“AWS”) offers a broad set of global compute, storage, database, analytics, application, and deployment services that help organizations move faster, lower IT costs, and scale applications.

About the team
We are dynamically growing our global data center footprint and scope. This role is responsible for our strategy for managing our data center footprint and growth.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we