Trainer, Patient Services
BraultAbout the role
Brault is a practice management, billing and coding company exclusively serving acute care independent physician practices. We are currently looking for someone with great interpersonal skills who can train Patient Services Representatives to work in our Call Center. Qualified individuals must possess excellent customer service skills, have the ability to multi-task and prioritize, and have strong problem solving skills.Ā
RequirementsĀ
With minimal supervision, the Patient Services Trainer will train our representatives to manage calls from patients, insurance representatives and attorneys. The position develops training plans and trains all new employees and may retrain current employees to follow department procedures and protocols. Provides input to assess training effectiveness and define future needs.
Education & Experience
- 2+ years of healthcare related experience preferred
- Associate degree preferred
- 3+ years proven experience working in a high volume Call Center
- 2+ years training others
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights ā in under 60 seconds.
Apply Now āGenerate Application KitFree account required ā sign up in 30s