Senior Director, Strategic Product Solutions

At Zelis, we Get Stuff Done. So, let’s get to it! 

  

A Little About Us 

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

At Zelis, AI is woven into the fabric of how we work. Every associate is expected - and empowered - to partner with AI to challenge the status quo, accelerate innovation, and amplify their impact. This is a place for builders with a growth mindset who act with agility, embrace change, and use modern technology to shape smarter solutions, exceptional experiences, and the future of our industry for our clients, customers, and our culture.

  

A Little About You 

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

The Senior Director, Strategic Product Solutions, will own solution strategy and value stream alignment for an assigned portfolio within the ME&T Product organization. This role acts as the senior subject-matter authority on portfolio strategy, market landscape, and industry trends — defining solution scope, sequencing, and investment priorities, and building the long-term vision, business cases, and ROI models that guide where Zelis invests next. The role partners in a matrixed model across Product Management & Delivery, Product Operations, Strategy, Commercialization, and external stakeholders to shape and deliver high-impact solutions for members, clients, and the business.

About the Team

Strategic Product Solutions is one of three core functions within the ME&T Product organization, alongside Product Management & Delivery and Product Operations, Readiness & Optimization. This function defines the strategy of what we build and why — aligning product investments to market opportunities, customer needs, and enterprise strategy, and translating that strategy into roadmap direction in close partnership with Product Management & Delivery.

Job Summary

The Senior Director, Strategic Product Solutions, will own solution strategy and value stream alignment for an assigned portfolio within the ME&T Product organization. This role acts as the senior subject-matter authority on portfolio strategy, market landscape, and industry trends — defining solution scope, sequencing, and investment priorities, and building the long-term vision, business cases, and ROI models that guide where Zelis invests next. The role partners in a matrixed model across Product Management & Delivery, Product Operations, Strategy, Commercialization, and external stakeholders to shape and deliver high-impact solutions for members, clients, and the business.

Key Responsibilities

• Own value stream and product solution strategy alignment across the assigned product portfolio.

• Partner in a matrixed model across aligned product portfolios and value streams.

• Act as subject-matter expert for the aligned portfolio, market landscape, and industry trends.

• Define solution scope, sequencing, and investment priorities.

• Develop long-term product strategy, business cases, and ROI models.

• Support pricing, positioning, commercialization, contracting, and pre-sales activities.

• Partner with external stakeholders, industry groups, and strategic partners.

• Leverage customer, competitive, and market insights to shape solution strategy and priorities.

• Identify strategic partnerships and external growth opportunities.

• Translate strategy into epics and roadmap direction in partnership with Product Management & Delivery.

Key Partners

Sales, Finance, B2B Marketing, Product Management & Delivery, Strategy, Commercialization, Client Management, External Partners, and Product Operations.

Qualifications

• 10+ years of experience in product strategy, product management, or a related strategic role, ideally within healthcare technology, payments, or a related industry.

• 3+ years of experience leading strategy