Senior Software Engineer, Dialer

Clari’s Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision. We never get tired of our customers singing our praises because it fuels us to help them continue to achieve remarkable. The next generation of revenue excellence is here…are you ready to achieve remarkable with us?
About the TeamThe Engineering team at Clari is an Agile shop that practices Scrum across all of our teams. We layer in coordination practices such as Big Room Planning to stay aligned to Clari’s KPIs quarterly across sites and teams. If you love working in an Agile environment that values collaboration and continuous improvement then we can’t wait to meet you.
Groove, a Clari company serves some of the most historically underserved users, many of whom have been stuck using unintuitive and clunky software for their whole careers. It's not uncommon that users spend 4-6 hours a day using and interacting with Groove. Our goal is to elevate the user and the work they can do.
About the RoleWe are looking for a Senior Software Engineer to own and drive the technical direction of Clari’s VOIP Dialer. The dialer will be used by thousands of Sales users (Clari’s customers) on a daily basis as a core part of their job - a great improvement over the legacy phone systems they are using today. 
We develop Enterprise SaaS products, fundamentally powered by AI and Analytics to transform the way track, forecast, and predict revenue. We are 100% cloud-native and build our product using reliable tools and technologies that our team knows and trusts, including Java, PostgreSQL, MongoDB, and AWS. Expertise in these areas is a huge plus, but having familiarity with common web languages (Such as Python or Ruby) and other databases are fine substitutes. 
We’re a collaborative team that genuinely enjoys working together with a cross-functional team of product managers, designers, backend, frontend, mobile, automation, and quality engineers to make Clari a better product. We’re looking for engineers that have a passion for building great products with simplicity, usability, scalability, and reliability in mind.
This is a work-from-home or hybrid opportunity based in Kraków, Poland. Candidates must be based in Poland.

Responsibilities

• Collaborate with a 3-5 person engineering team focused on building a sales dialer product
• Design, and implement robust telephony solutions using Twilio and other relevant VOIP API technologies
• Shape future-proof interfaces that are easy to build against and meet the requirements of client-facing teams
• Brainstorm with Product Managers, Designers, Frontend Engineers, and other cross-functional partners to conceptualize and build new features for our growing user base
• Produce high-quality results by leading or contributing heavily to large cross-functional projects that have a significant impact on the business
• Debug production issues across services and multiple levels of the stack, and uplevel the observability and reliability of the overall system
• Mentor engineers earlier in their technical careers to help them grow
• Improve engineering standards, tooling, and processes

Qualifications

• Strong technical background, including 6+ years of experience building impactful large-scale products or systems using Java or a similar object-oriented language
• 2+ years of experience in telephony systems and APIs, preferably with Twilio
• Some understanding of telephony concepts such as SIP Trunking, VoIP, WebRTC, PSTN, and IVR is a plus
• Solid understanding of distributed systems, data stores, data modeling, indexing, and associated trade-offs
• Skilled in working across engineering teams in building technical architecture and design alignment, driving decision-making, and communicating transparently
• Cross-team communication skills with the ability to explain complex technical concepts to designers, support, and other engineers
• Built observable systems that track important metrics, investigated and addressed issues with performance, scalability, and maintainability

Perks and Benefits @ Clari

• Team-bonding activities and company-wide events
• Flexible working hours and remote opportunities
• Annual Well-being and Professional Development Stipends
• Private Healthcare and Multisport Pass
• Paid maternity and paternity leave
• Stock options

#LI-Remote#BI-Remote
You’ll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and