Operations Engineer Project Intern (DCIS) - 2026 Start (BS/MS)

About The Team:

The Data Center Infrastructure Services (DCIS) team sits within TikTok's global technology structure and supports the company's fast growth by building and operating hyper-scale data centers, managing the life cycle of server fleet, providing cloud solutions, and developing various infrastructure services, making sure they are scalable and are reliable.



This role is an excellent opportunity for individuals looking to kickstart their career in Data Center Operations (DCO). Interns will work closely with DCO engineers and team leads to support the maintenance, security, and day-to-day operations of our data center facilities. Interns will be responsible for diagnosing and resolving server issues, escalating issues and working collaboratively with remote teams. Additionally, you might get an opportunity to work within the server rack lifecycle process and focus on helping buildout computing and storage environments.



As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.



Applications will be reviewed on a rolling basis - we encourage you to apply early.

Successful candidates must be able to commit to at least 3 months long internship period.



Responsibilities:

- Provide break-fix support to the IT infrastructure and ensure all safety/security policies & standards are adhered to on site by visitors.

- Work within a ticketing system process in support of server fleet.

- Perform power cycles, troubleshooting, and replace failed components such as cables/hard drives/motherboards and network devices.

- Physically assist in moving and installing equipment.

- Establish strong working relationships with various internal teams and external partners.

- Hardware troubleshooting under DC Ops Engineer supervision, understand the importance to meet SLA’s against assigned trouble tickets, interact with third party vendors & contractors who are working on site