Senior Analyst - HR Systems & Processes

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

The Senior Analyst HR Systems & Processes is a strategic partner and subject matter expert in human resources systems and process improvement. This role focuses on evaluating, optimizing, and supporting HR technology platforms (e.g., Workday, ServiceNow, payroll interfaces) to enable operational excellence across the employee lifecycle. By working closely with HR, IT, and business stakeholders, the analyst ensures technology and processes align with organizational goals and compliance standards.

What you will do

• Partner with HR Centers of Excellence (e.g., Compensation, Talent Acquisition, Payroll) to gather, analyze, and document business requirements for HR technology initiatives.

• Lead HR process improvement initiatives by identifying gaps, inefficiencies, and opportunities for automation or system enhancements.

• Translate complex HR needs into clear functional specifications for system configuration, testing, and deployment.

• Maintain strong communication channels between HR stakeholders and technical teams to ensure accurate solution delivery.

• Support system upgrades, implementations, and integrations related to HR functions such as core HCM, recruiting, onboarding, performance, and time tracking.

• Perform impact analyses for proposed changes in HR systems, ensuring regulatory compliance and minimal disruption to operations.

• Develop documentation including process maps, functional specs, test scripts, and end-user training materials.

• Contribute to knowledge-sharing across the HR technology team.

• Stay informed on trends in HR technology, compliance requirements, and Agile delivery practices.

What you will bring

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field (preferred)

• 5+ years of experience in business systems analysis, with a strong focus on HR processes and technologies

• Demonstrated experience with HRIS platforms (Workday preferred.)

• Deep understanding of end-to-end HR processes (hire-to-retire) and their interdependencies

• Strong analytical, documentation, and problem-solving skills

• Proven ability to manage multiple initiatives in a fast-paced, Agile environment

• Excellent written and verbal communication skills, with the ability to engage both technical and non-technical audiences

• Prior experience with system integrations, reporting, and production support

What will set you apart

• Experience in the financial services industry (preferred)

• Background in software quality assurance or development a plus

***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

• Medical, dental, vision and life insurance
• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
• Tuition reimbursement up to $5,250/year
• Business-casual environment that includes the option to wear jeans
• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
• Paid volunteer time — 16 hours per calendar year
• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
• Business Resource Groups (BRGs) –  BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

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