Receptionist/ Administrative Assistant

WHO WE ARE
Polaris Pharmacy Services is an industry leader in both the Long-Term Care and Post-Acute Care settings. Founded in 2015, we are locally and independently owned with pharmacies nationwide. We are proud to offer competitive benefits and industry pay as well as the opportunity for career advancement to all our team members.

JOB SUMMARY:

The Receptionist at Polaris Pharmacy Services is responsible for providing excellent customer service and administrative support. This role serves as the first point of contact for clients and visitors, ensuring a welcoming and professional environment. The Receptionist will manage front desk operations, including handling inquiries, scheduling appointments, and maintaining records, to support the efficient functioning of the pharmacy services.

DUTIES/RESPONSIBILITIES:

• Greet and welcome clients and visitors with a friendly and professional demeanor.
• Answer and direct phone calls to appropriate personnel or departments.
• Manage appointment scheduling and coordinate meetings.
• Maintain accurate records and documentation related to front desk activities.
• Assist with administrative tasks such as filing, data entry, and correspondence.
• Ensure the reception area is tidy and presentable at all times.
• Handle inquiries and provide information about pharmacy services.
• Collaborate with team members to ensure seamless operations and customer satisfaction.
• Support pharmacy staff with additional tasks as needed.

QUALIFICATIONS/COMPETENCIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED SKILLS/ABILITIES:        

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to maintain a professional demeanor and appearance.
• Strong customer service skills with a patient and friendly attitude.
• Ability to handle sensitive information with confidentiality.
• Familiarity with office equipment such as printers, copiers, and fax machines.
• Capability to work independently and as part of a team.

EDUCATION and/or EXPERIENCE:

• High school diploma or equivalent.
• Minimum of 1-2 years of experience in a receptionist or administrative role.
• Experience in a healthcare or pharmacy setting is preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job: