Client Services Engineering Lead

We seek an experienced Engineering Lead for our technical client services team to deliver cutting-edge, immersive experiences for international clientele. This person will hire and lead a team that extends and deploys custom projects on our in-house metaverse creation platform. These projects explore and develop innovative ideas in the immersive experiences space, pushing the boundaries of what's possible within immersive experiences. 

The ideal candidate should possess a strong background in 3D applications, extensive experience in Unity (or a similar game engine), and a demonstrated track record of successfully deploying bespoke solutions on time and under budget. In this role, you will grow and lead a new team to extend and deploy custom projects on our in-house platform. These projects explore and develop innovative moonshot ideas, pushing the boundaries of what's possible within the realm of immersive experiences.

Responsibilities:

• Team Leadership:
• Hire, lead, and inspire a team of engineers, technical artists, and designers to deliver exceptional immersive experiences.
• Foster a collaborative and innovative team culture, encouraging continuous learning and development.
• Have experience managing external contractors and internal employees to ensure deliverables meet expectations.
• Establish and manage the operational and engineering excellence of the team.
• Mentor team members and help them develop their careers.

• Project Delivery:
• Partner with the technical producer to develop roadmaps for client projects.
• Oversee the end-to-end project lifecycle, from concept to deployment and maintenance, ensuring the successful delivery of bespoke custom projects.
• Guide the concept development with your expertise in 3D and mobile engineering to appropriately scope the work for a given project.
• Use business and technical judgment to inform the platform team on feature prioritization.
• Where needed, help in the implementation of project delivery. We expect someone in this position to be comfortable with writing code.

• Technical Expertise:
• Be comfortable in the 3d space using tools like Unity or Unreal.
• Stay abreast of industry trends and technological advancements to inform decision-making and keep projects at the forefront of innovation.
• Collaborate with developers to identify areas for improvement, streamline workflows, and optimize performance.

• Sales Support:
• Develop concepts and other demos to help support the enterprise sales team.
• Drive the development of custom solutions that build upon the existing platform, contributing to the company's innovation roadmap.

Qualifications:

• At least five years of experience in 3D design and development, with a strong portfolio of completed immersive projects.
• Demonstrated leadership experience, managing and mentoring technical teams, including external contractors.
• Experience shipping at least one mobile application on iOS and Android.
• Strong problem-solving skills and ability to think creatively to overcome challenges.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Experience with streaming video and live event production is preferred.
• Experience with VR/AR/XR is preferred.
• Experience with multiplayer experiences (or games) is preferred.

Note: 

We encourage you to apply even if you don't hit all the checkmarks. We value diverse perspectives and believe that a mix of skills and experiences strengthens our team.