Outpatient Receptionist

ESSENTIAL FUNCTIONS:

• Serve as the primary contact on day to day operational and administrative issues for the program(s).
• Perform general office duties, such as maintaining records, ordering supplies, files, correspondence, program materials and reports for the program.
• May assist with grant or proposal writing, as needed to meet the objectives of the program.
• Coordinate scheduling and administrative activities in support of staff and patients, as directed.
• Demonstrate a positive, empathetic and professional attitude towards customers always.  When patient needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• One or more years’ experience in an office or administrative environment required.
• Previous healthcare experience preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).