Customer Service Representative - Entry Level - Immediate Hire

We are seeking Entry-Level Customer Service Representatives to support community-based outreach and awareness campaigns for nonprofit organizations. This role focuses on in-person engagement at events, community programs, and public spaces. It does not involve call center work, cold calling, or scripted calls.

About the Organization

We work with 501(c)(3) nonprofits, advocacy groups, and socially responsible partners to increase public awareness and support for ongoing initiatives. Through face-to-face outreach, the team helps connect community members with information about important causes and programs.

Role Overview

Customer Service Representatives play a direct role in representing nonprofit partners and sharing information with the public. The position involves speaking with community members, answering questions, and helping facilitate participation in various campaigns.

Key Responsibilities

• Represent nonprofit partners at events, fundraisers, and community outreach activities

• Interact with the public in a professional and approachable manner

• Communicate information about nonprofit missions, goals, and opportunities to get involved

• Support donor engagement and long-term community relationships

• Work collaboratively with team members to meet campaign goals

• Maintain professionalism and adherence to organizational values

Qualifications

No prior customer service or outreach experience is required; training and mentorship are provided.

Candidates are encouraged to apply if they:

• Have strong communication and interpersonal skills

• Are comfortable speaking with new people in public settings

• Have an interest in nonprofit work, advocacy, or community programs

• Can work effectively in fast-paced and interactive environments

• Are reliable, open to feedback, and willing to learn

• Are 18+ and legally authorized to work in the U.S.

Compensation & Opportunities

• Paid training in donor engagement, outreach, and campaign communication

• Opportunities for advancement into leadership or campaign management roles

• Travel opportunities for select campaigns and community events

• Collaborative and inclusive team environment

• Experience in nonprofit marketing, fundraising, and public engagement

How to Apply

If you are interested in gaining hands-on experience in nonprofit outreach and community engagement, we invite you to apply for the Entry-Level Customer Service Representative position.