Public Sector Platform Data Specialist

OPPORTUNITY OVERVIEWAs a Platform Data Specialist at ZeroFox, you will join the Public Sector Services team, a group of highly skilled individuals working to protect public sector customers from digital risk. Using our proprietary platform, this role focuses on supporting our Public Sector team by identifying and conducting detailed analysis of cyber risks. Your goal: find the real-time information that will impact our customers, identifying risks and applying the appropriate escalation path.

Role and responsibilities

• Analyze social media networks for customer-related risks
• Identify  customer-specific cyber risks on various mediums and Cross-reference findings with current alerts in the platform to identify duplicate entries
• Generate accurate alerts within the ZeroFox platform per customer requirements
• Learn and work from pre-established workflowsRecall a large terms list to apply across a multitude of findings
• Effectively identify and report new trends and patterns of behavior to internal stakeholders

Required qualifications and skills

• Extreme attention to detail
• Knowledge of major social networks (knowledge of emerging networks a big plus)
• Superior research skills
• Solid interpersonal and social skills
• Strong analytical skills

Desired qualifications and skills

• Experience with other SaaS platforms, cyber security, and/or social media products or services
• Customer Success experience

Benefits

• Competitive compensation
• Community-driven culture with employee events
• Generous time off 
• Comprehensive health benefits & 401(k) plan
• Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture

Interested?

• Ready to apply? Visit us at https://www.zerofox.com/careers to find out more and join the best team in the security industry.
• Not ready to apply? Email careers_at_zerofox_dot_com to speak with a member of the team!

ABOUT ZEROFOXZeroFox’s mission is clear: we protect customers - their data, their assets and their people - across the internet. Through AI-powered technology, global intelligence collection and services provided by a team of expert analysts and threat hunters, we give customers the protection and intelligence needed to disrupt a new era of attacks on the surface, deep and dark web. Now is a great time to join the Fox Den: we recently announced our intent to become a publicly traded company via a merger with L&F Acquisition Corp. and were named a Top Workplace by the Baltimore Sun. With $150M+ in funding to date, recognition from Forrester as best-in-class in brand intelligence and numerous awards and honors, joining the ZeroFox team means joining a culture that is committed to excellence and growth. That means committing to the success of each of our employees so you can be the best version of yourself on the best team. If you’re ready to join a team that is mission-oriented, customer-focused, collaborative and dedicated, you’ve come to the right place.
Equal Opportunity, Diversity & InclusionWe aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.