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Retail Pharmacy Manager
Trinity HealthMason City, United Statesfull_timeVerifiedPosted 7 Apr 2026
About the role
Employment Type:
Full timeShift:
Day ShiftDescription:
The Manager of Ambulatory Pharmacy Services is responsible for ensuring the provision of comprehensive pharmaceutical care services to all patients and customers in areas of responsibility.
- Provides leadership and direction to areas of responsibility
- Provides oversight of and guidance to others regarding pharmaceutical services to outpatient populations.
- Provides input to director regarding new service opportunities and strategic planning.
- Participates as appropriate in the development of new services that support the strategic initiatives of the organization.
- Ensures assigned departments have appropriate human resources, including hiring, counseling, performance evaluation, performance standards and training standards.
- Serves on designated Health Center committees and task forces as assigned.
- Plans and attends meetings, in services in areas of responsibility on a regular basis.
- Develops a team approach to working with staff and departments, building an engaged and team-oriented atmosphere across the pharmacy departments as well as across the organization.
- Recommends improvements to existing programs or services; implements and evaluates changes.
- Develops, implement, and reviews department/organization policies and procedures that guide and support the provision of services complying with Trinity Health, MercyOne North Iowa Medical Center policies, federal and state regulations.
- Maintains current knowledge base of trends, policies, regulatory standards, and legislation and advises administration when pertinent.
- Develops and maintains departmental staffing plan for areas of responsibility detailing appropriate associate classifications and qualifications consistent with the department’s operational plan, projected volumes, and other relevant indicators.
- Participates in annual human resource planning process providing recommendations for staffing proactive recruitment and long-term needs. Assures daily staffing adheres to plan.
- Assists in developing and monitoring department budgets.
- Supervises or performs the responsibilities of the Lead Pharmacist, or Staff Pharmacist in their absence.
- Is competent to provide care to the population served, as identified in the descriptions of services maintained in the pharmacy.
- Collaborates with financial assistance team to mitigate cost as a barrier for patient for pharmaceutical products.
- Oversees pharmacy financial assistance programs Works closely with 340B coordinator to ensure compliance with relevant aspects of 340B Program.
- Ensures that monthly budget variance reports are reviewed and responded to appropriately for each department, problem solving as needed for errors and to respond to changing business conditions.
- Approves pay-period end payroll, edits timecards and schedules, ensures productivity metric for assigned areas is met.
- Reviews and approves invoices and expenditures from assigned departments.
- Respond to requests for Revalidations and Recredentialing of pharmacy relationships with NCPDP, Third Party Payors, Medicare etc. with input from local and system Provider Enrollment.
- Leads and participates in the Mercy Way, utilizes Mercy Way tools for problem solving and establishing best practices, and coaches colleagues to independently do the same.
- Maintains required department confidentiality and abides by HIPPA regulations.
- Provides competent patient care to the above indicated patient populations by obtaining and appropriately interpreting data, making appropriate decisions based on demonstrated knowledge of age-specific growth and development, and appropriately adapting procedures and treatments.
- Takes an active role in enhancing ability to carry out job functions through personal and professional/job-related growth and development, and participates in medical center and/or departmental education programs.
- Communicates with and performs duties following the philosophy of Mercy Medical Center – North Iowa and the Sisters of Mercy reflecting the organization’s Mission, Values, and Guiding Behaviors.
- Supports and abides by all medical center, departmental, and safety policies and procedures.
- Proactively identifies safety concerns surrounding the work environment.
- Performs other responsibilities as requested by supervisor, manager or department head.
Education:
- Co
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