Supervisor Caregiver (LPN), ElderONE (Full Time/Days)

Job Title:  Supervisor Caregiver (LPN), ElderOne (Full Time, Days)

Department: Homecare

Location:  ElderOne - Seneca Towers, 200 Seth Green Drive, Rochester, NY 14621

Hours Per Week:  40

Schedule:  Days, 8:00am to 4:30pm, one weekend per month.

This position has a designated home base facility and may require occasional travel to additional locations. Typically, travel is limited to one to two locations per day, with up to four sites in Rochester, NY and one in Newark, NY. Mileage reimbursement is provided. 

SUMMARY: 

The Supervisor Caregiver (at ElderOne or CNA at LTC)  services supervises the staff to ensure regulatory compliance and quality while maintaining an optimal level of independence for the enrolled frail elderly participants.

All staff members must demonstrate the knowledge and skills to assess, plan care for and provide service to frail elderly participants according to the following responsibilities and standards.

RESPONSIBILITIES  

• Participates as an active member of the Management Group pursuing and supporting goals and objectives.

• Responsible for maintaining weekly employment hourly requirements of caregivers or CNA to ensure
  quality coverage for participants/residents.

• Works with Human Resources to recruit, interview and hire in a
  timely manner.

• Discipline, terminate and hire caregivers/CNA in a timely manner as needed.

• Responsible for annual coordination of performance appraisal of schedulers and caregivers/CNA’s

• Communicates to Long Term Care Supervisors/Nurse Managers events and findings relevant to
  participant’s homecare needs that impacts on the team’s decision-making process.

• Work with the Multidisciplinary teams to control and prioritize utilization of staffing resources to reflect actual participant homecare needs.

• At ElderOne oversee coordination of transitional housing admissions and discharges to ensure quality care
  during alternative housing stays.

• At ElderOne communicate and coordinate with Community Health Nurses the homecare concerns or issues that may need to be addressed with a home visit or family meeting.

• Ensure communication of all HHA changes and time changes as appropriate.

• At Long Term Care facilities communicate and coordinate with Nurse Manager, Clinical Leaders and OSD’s concerns or issues that may need to be addressed with a provider, Registered Nurse or family meeting.

• Ensure communication of all staff changes and time changes as appropriate.

• Coordination of scheduling of staff for mandatory inservices and assist in coordination of staff competencies.

• Communicate to Director of Home Care or Director of Nursing unresolved or problematic situations.

• Effectively communicate and appropriately document with participants and/or family member issues, concerns or resolution of problems.

• Act as a mentor for problem-solving and organization of workload.

• Meet regularly with staff to ensure satisfaction with care and serve as liaison with RN or Managers.

• Participates in and coordinates appropriate initial orientation of staff.

• Ensures staff is oriented to new guidelines and policy and procedure created.

• Reviews, updates, and creates new policy and procedure for ensuring adequate competency of all paraprofessionals and improve customer satisfaction. Implements system to ensure inservices and competency requirements are met to ensure compliance with all regulations.

• Monitors and approves hours for overtime and unscheduled hours for Staff.

• Timely investigation and resolution of concerns/problems and incident reports per policy.<