Project Manager 1 (Events)

Project Manager 1

The Project Manager 1 serves as the primary liaison between A2Z Events and a curated portfolio of clients, guiding them through every phase of the event technology lifecycle—from onboarding and setup to post-event wrap-up. This entry-level role is ideal for candidates with trade show or conference management experience who are highly organized, proactive communicators, and passionate about client success. The PM I supports clients in achieving their event goals through accurate system configuration, training, and consultation while collaborating cross-functionally with internal teams to ensure a smooth and impactful client experience. The ideal candidate is eager to learn A2Z’s event management platform and grow within a fast-paced, client-focused environment.

Personify

Embrace a rewarding remote-first career within an inclusive environment, offering an engaging and meaningful employee experience. At Personify, our vision is to be a lifelong technology partner that supports associations, nonprofits and event professionals at every step of their journey.

The Personify technology platform includes:

• Association Management Software (ThreeSixty, MemberClicks, and WildApricot)
• Event Management Software (A2Z Events and Registration Tech)
• Member Engagement Software (CommUnity, Classroom, Job Board and MemberApp)

Offices

We have four offices located in Austin, Atlanta, Washington-Baltimore, and Toronto, accessible to all employees. As a remote-first company supported by over 300 talented individuals, we believe our work can be done wherever our people choose to live in the U.S. and Canada allowing us to make a greater impact.

Your Impact

As a Project Manager I at Personify, you will play a crucial role in driving our Personify A2Z Events business forward. Personify A2Z Events is a leading event management platform that empowers trade shows, conferences, and associations to simplify operations, boost exhibitor and attendee engagement, and deliver exceptional event experiences. In this role, you’ll guide clients through every stage of their event technology journey—from setup and configuration to training and launch—ensuring their events run smoothly and successfully. By combining your project management skills with your event industry expertise, you’ll help clients bring their events to life through technology that drives connection, efficiency, and growth.

https://mya2zevents.com/

Here’s how you will make a significant impact:

Client Partnership & Project Execution

• Serve as the primary project contact for assigned clients, ensuring timely communication and proactive project management throughout the event cycle.
• Understand each client’s event objectives and translate them into system configuration and workflow recommendations.
• Oversee initial system setup and configuration, ensuring data accuracy and alignment with client goals.
• Execute iterative configuration changes as needed throughout the project lifecycle, maintaining a focus on accuracy and efficiency.
• Assist clients with troubleshooting issues and escalate technical concerns appropriately to internal teams.

Training & Client Enablement

• Provide direct training and consultative guidance to clients to ensure successful adoption and use of A2Z’s event management tools, including the Event Portal and related modules.
• Guide clients in accessing and utilizing the Learning Management System (LMS) and other available training resources to strengthen their knowledge and confidence.
• Encourage client engagement with A2Z Support for technical or time-sensitive inquiries.

Internal Collaboration & Continuous Improvement

• Work closely with Account Management to communicate client health, identify risks, and share potential growth or upsell opportunities.
• Collaborate with internal stakeholders—including Product, Engineering, and Finance—to advocate for client needs and ensure successful project delivery.
• Adhere to and help refine standardized project management processes, documentation, and best practices across the team.