Lead Driver

PURPOSE AND SCOPE:

Responsible for driving a van/truck to deliver products to customers. Ensures accuracy of all paperwork related to the job. Responsible for safety of crewmembers fellow employees and the public while operating company vehicles and/or supervising/performing any company activity. Responsibilities include driving a commercial delivery vehicle rotating stock and inventory checks.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Performs deliveries and pickups from home patients and clinics according to established safety procedures and guidelines.
• Ensures a high-level of customer relations by consistently delivering orders on time and behaving with integrity in a courteous and professional manner.
• May take note of and possibly resolve customer complaints.
• Reports more complex issues and complaints to Distribution Center staff or Customer Service for resolution.
• Observes and reports any pertinent anomalies at customer sites.
• May set up product and/or place product at customer sites.
• Performs all duties and functions with the goal to achieve OSHA-related targets for recordable incidents and lost time incidents.
• Performs in-depth rotation and inventory checks of existing product ensuring that an adequate inventory is available for customers.
• Obtains customer signature for pickup and delivery of dialysis product.
• Adhere to all federal and state specific DOT regulations including but not limited to GVW (Gross Vehicle weight) and hours of service.
• Identifies and recommends options for route improvements to management as appropriate.
• Vehicle related responsibilities include but are not limited to:
  • Performing pre and post trip inspections of assigned vehicle
  • Identify problems and address appropriately
  • May perform routine maintenance on truck
  • Unloading and loading freight as required according to specified procedures and regulations
  • Maintaining cleanliness of truck
• Participates in monthly/quarterly/annual training for Good Manufacturing Practices Health & Safety and Compliance.
• Remains updated with all annually revised regulatory standards.
• Maintains a satisfactory driving record.
• Operates material-handling equipment safely and efficiently according to established procedures as required.
• May be required to be OTR for more than two days at a time.
• Performs functions that require full knowledge of general aspects of the job.
• Determines methods and procedures on new assignments.
• Acts as a team lead and provides assistance to staff with support tasks that require considerable judgment and initiative.
• Escalates issues to supervisor for resolution as deemed necessary.
• Assist with various projects as assigned by direct supervisor.
• Organizes paperwork for other drivers.
• Inspects cross dock for proper conditions.
• Communicates daily all pertinent information to DC manager and or supervisor.
• Other duties as assigned.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonabl