Senior Associate, Client Service

<strong><u>Senior Associate, Client Service</u></strong> <p>At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.</p> <p>Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.</p> <p>We’re seeking a future team member for the role of Senior Associate to join our Treasury Services Client Servicing team in EMEA. This role is located in Paris.</p> <p>In this role, you’ll make an impact in the following ways: </p> <ul> <li>Servicing clients across different market segments and/or regions with multiple countries and languages</li> <li>Serve as the main contact for day-to-day client inquiries and will manage different types of investigations including resolutions on specific products such as payment, trade or any other BNY Mellon product/service issues.</li> <li>Provide functional support to internal clients including data collection and preparing reports for AML/KYC compliance information on clients</li> <li>You will also provide day to day servicing support to BNY Mellon Treasury Services Relationship Management and maintain positive client experience to our existing and potential new clients<br/> </li> </ul> <p>To be successful in this role, we’re seeking the following: </p> <ul> <li>Direct Client Facing Experience within Financial Services</li> <li>Experience of correspondent banking or understanding of the payments product and life cycle .</li> <li>Experience of discussing client digital solutions to clients</li> <li>Experience of working in a global team</li> <li>Fluent in German</li> </ul> <p><br/>At BNY, our culture speaks for itself, check out the latest BNY news at:</p> <p><a href="https://www.bny.com/corporate/global/en/about-us/newsroom.html" target="_blank">BNY Newsroom</a></p> <p><a href="https://www.linkedin.com/company/bnyglobal/posts/?feedView=all" target="_blank">BNY LinkedIn </a></p> <p> Here’s a few of our recent awards: </p> <ul> <li>America’s Most Innovative Companies, Fortune, 2025</li> <li>World’s Most Admired Companies, Fortune 2025</li> <li>“Most Just Companies”, Just Capital and CNBC, 2025</li> </ul> <p><br/>Our Benefits and Rewards:</p> <p>BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. </p> <p>BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.</p>