Clinical Laboratory Manager - Duke Regional Hospital
Duke UniversityAbout the role
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke University Health System Clinical Laboratories
Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health's diverse patient population by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow.
Clinical Laboratory Manager at Duke Regional Hospital. This position will manage a multidisciplinary laboratory that operates 24/7.
General Description
Responsible for managing and coordinating technical activities, tests, and operational support for multiple cost centers and/or>30 FTEs and/or broad spectrum of testing.
Duties and Responsibilities
-Manage the operational policies and procedures of a clinical laboratory department unit; coordinate with medical staff on issues which impact laboratory services.
-Provide direction and support to the unit supervisors in the development and monitoring of laboratory programs to include laboratory quality control procedures, installation and maintenance of laboratory equipment and compliance with federal regulations; develop and monitor recruitment, selection, personnel orientation and development and performance appraisal programs and processes.
-In concurrence with Senior Management, formulate short and long-range goals for the clinical laboratory unit, set priorities, assign responsibilities, and establish timetables; project future needs and formulate strategies consistent with projections.
-Determine fiscal requirements and prepare an annual budget for the unit; monitor, verify and reconcile expenditure of budget funds on a periodic basis. Prepare capital budget requests as needed.
-Prepare activity reports reflecting volume of work, procedures utilized and output results; and analyses setting forth progress, adverse trends and appropriate recommendations or conclusions.
-Plan and conduct meetings with other staff to ensure compliance with established practices, to implement new policies and to keep employees abreast of current changes and standards; represent the unit in interactions with other units and members of the healthcare team.
-Responsible for recommending and executing various personnel actions including, but not limited to, hiring, performance appraisal, promotions, and disciplinary actions. Monitor attendance and automated time reports.
-Communicate in a professional and courteous manner with patients, family, and other medical personnel, as necessary.
-Perform other related duties incidental to the work described herein or as directed by Senior Management.
Required Qualifications
Education
Bachelor's degree in Medical Technology or related field; advanced training, desirable.
Minimum educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director as long as minimal CLIA requirements are met by the employee for the tasks being performed.
Experience
Seven years of laboratory experience, some of which must be of a supervisory nature. Alternatively, an equivalent combination of relevant education and/or experience
Degrees, Licensure, and/or Certification
Certification by a nationally recognized agency/board is required.
Knowledge, Skills, and Abilities
Thorough working knowledge of clinical laboratory environment.
Distinguishing Characteristics of this Level
Responsibility for day-to-day supervision and/or oversight of the laboratory operation and personnel performing testing and reporting test results.
Formulate goals and/or recommend policy, assign objectives, and establish standards of practice.
Provide direct supervision of all high complexity testing and maintain contact with laboratory at all times either with on site presence or via pager.
Monitor testing to ensure that acceptable levels of analytic performance are maintained.
- Check personnel to assure competence prior to test reporting
- All aspects of Proficiency testing are properly followed, reviewed and remedial action is taken and documented following failure
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