Chief Entitlement Clerk - Coach Cleaners - 90397510 - Boston, MA

Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

 

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

 

SUMMARY OF DUTIES:
The Chief Entitlement Clerk will be responsible to provide the necessary support to On Board Services Managers, ARASA Supervisors, Services and Staff. Responsible to interrelate with all levels of senior management. 

 

ESSENTIAL FUNCTIONS:

• Must be highly organized and possess the ability to work productively.
• Oversee and coordinate all clerical functions for the clerks on the division.
• Responsible for invoice processing through E-Trax system.
• Responsible for the timely distribution of correspondence, reports, WMS Payroll data entry and Time Claims.
• Process transactions as delegates in Employee Central.
• Oversee the office file system and records management in accordance with Amtrak retention policies
• Must maintain confidentiality of data.
• All other duties as assigned.

 

MINIMUM QUALIFICATIONS:

• High School Diploma or GED required.
• Must be highly organized and possess the ability to work productively.
• Must have capacity of initiating and drafting replies to a wide variety of business correspondence.
• Must either own a position with demonstrated Microsoft Word and Excel skills or have passed a Word/Excel qualification test, administered via SHL online platform demonstrating sufficient skills in this software.
• Must be capable of overseeing clerical forces and have strong supervisory skills.

 

The hourly rate is $30.65-$40.87 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:165110
Posting Location(s):Massachusetts                                                                                                                                                  
Relocation Offered:No 
Travel Requirements:Up to 25% 

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreation