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Patient Admissions Coordinator TVC (Winter Season)
St. John's HealthUnited Statesfull_timeVerifiedPosted 29 Aug 2025
💰 $52,000/yr($44,000/yr – $52,000/yr)
About the role
Job Details
Job Location Teton Village, WYEducation Level High SchoolSalary Range $22.00 - $26.00 HourlyJob Shift DayJob Category Non-ClinicalJOB SUMMARY
Under the direction of the clinic operations manager the Patient Admissions Coordinator provides proficient time of
service registrations and admissions functions. Engages in efficient processing of assigned tasks and projects while
providing an exceptional level of customer service for all hospital and clinic customers. Provides multiple patient
financial services in the form of: timely and accurate patient registrations, existing patient data updates, payment
collections, communication of insurance benefits, patient account management, and daily engagement in quality
assurance and process accuracy.
ESSENTIAL FUNCTIONS
Registration
· Registers patients in a timely and effective manner, while maintaining a high level of attention to detail with the data
entry. Must prioritize patients based on their medical needs and the state of clinic capacity. Ensures appropriate
paperwork and documentation is collected, completed, and scanned, i.e. ID, insurance, consent, demo form, ROI,
TOS receipts, discharge paperwork, superbill. and ER documentation.
· Protects and ensures the confidentiality of patient information. Adheres to and actively practices in SJH's Corporate
Compliance Program, and participates in Performance Improvement activities. Represents, facilitates, and elevates
team success within Teton Village Clinic, Patient Financial Services, and SJH as a whole.
· Presents a confident and friendly demeanor when greeting and communicating with customers, as well as with
colleagues and other stakeholders. Provides superior customer service, while meeting the needs of customers, to
enhance communication and access to available services at the TVC and SJH.
Financial Services
· Collects patient balances, patient insurance obligations, and provides basic explanations of benefits and some
financial counseling to patients. Uses own judgment on providing discounts to patients per SJH policy. Educates
patients on insurance coverage due to the clinic qualifying as a Physician's Office, not an ER or Urgent Care.
· Manages patient accounts by adding appropriate charges and payments. This also includes the processing and
management of patient records related to services rendered at the Teton Village Clinic. Reviews the nurse's notes to
confirm the Superbill is complete, and entering those charges to the patient's account.
Leadership
· Works independently, with little access to managers, to ensure smooth daily operations, and making decisions,
often in a high stress, fast paced environment. Communicates effectively with a variety of stakeholders including,
JHMR Ski Patrol, JHMR Dispatch, JHMR Risk Manager, JHMR Security, EMS Dispatch, Medic 60, Sheriff, Coroner,
patients, etc.
Problem Solving & Improvement Activities
· Autonomously applies sound judgment to solve operational problems, appropriately following up with team
members and leadership to address. Participates in the launch, development, implementation, and control of
improvement projects.
· Adheres to and actively practices in SJH's Corporate Compliance Program, and participates in Performance
Improvement activities.
General Office Operations
· Must assist in TVC and Ski Patrol functions as needed. housekeeping duties required, including making coffee,
vacuuming, taking out the trash, cleaning rooms and public areas. Coordinate with the JHMR facilities manager for
recycling pick up as well as occasional patient transportation. JOB REQUIREMENTS
Minimum Education
Required: High School Degree or GED equivalent
Preferred: Associates or Bachelors Degree, medical terminology certification or proven knowledge of medical terminology,
other relevant professional certifications: i.e. WFR, First Responder, CPR, First Aid, etc.
Minimum Work Experience
Required: Must be able to read, write, and speak English fluently. Prior front desk, business office, or concierge experience in a
hospital, medical office, dental office, bank, or hotel.
Preferred: Prior healthcare experience. SJH experience. FUNCTIONAL DEMANDS
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