About DuploCloud

DuploCloud is a software platform that allows engineering teams to achieve their infrastructure automation, security and compliance goals by offering DevOps-as-a-Service. We strive to make DevOps and Infrastructure-as-Code accessible for everyone; where application developers can focus on building applications rather than writing thousands of lines of code to automate well known operational workflows and compliance standards. DuploCloud is a venture backed company, Series-B funded by WestBridge Capital and StepStone Group.

About the role: 

We are seeking a Director of Account Management to build and lead DuploCloud’s Account Management function. This leader will be directly responsible for driving expansion ARR through upsell and cross-sell motions, while building the team, process, and playbooks to scale. Reporting to the VP of Customer Success, this role owns post-sale revenue growth and works closely with Customer Success, Sales, and Product to ensure customers realize full value from DuploCloud.

The ideal candidate has a proven track record in cloud/SaaS expansion sales, thrives in high-growth environments, and is adept at leveraging AWS and GCP partner funding programs to accelerate deal velocity.

You will be a strong fit for this role if you have experience … 

•  Driving strategy and execution for upsells, cross-sells, and renewals to achieve quotas and deliver measurable ARR growth.
• Leveraging cloud partnerships (AWS, GCP, and others) to maximize co-sell and funding programs that support expansion and renewal motions.
• Building and scaling Account Management functions, including processes, playbooks, and reporting structures that ensure predictable expansion outcomes.
• Incorporating Managed Operations and professional services into upsell and cross-sell strategies.
• Overseeing high-risk or strategic accounts, managing complex renewals, preventing churn, and expanding relationships at the VP and C-level.
• Partnering with Customer Success Managers to align adoption, expansion opportunities, and renewal execution.
• Hiring, enabling, and coaching Account Managers to achieve individual quotas and drive overall NRR goals.
• Maintaining accurate pipeline and renewal forecasts, tracking performance against quotas, and providing leadership updates.
• Gathering and communicating customer insights to influence roadmap, marketing initiatives, and go-to-market strategy.

Qualifications: 

• 10+ years in account management, expansion sales, or sales leadership, preferably in cloud, DevOps, or SaaS companies.
• Demonstrated success in quota-carrying roles with a proven track record of meeting or exceeding revenue targets.
• Deep familiarity with AWS, GCP, and other cloud partner funding programs.
• Experience selling SaaS plus Managed Operations or professional services.
• Experience building and scaling quota-carrying teams from early stages.
• Strong executive presence and ability to influence C-level stakeholders.
• Excellent cross-functional collaboration and deal orchestration skills.
• Strong operational discipline around pipeline management, forecasting, and reporting

Compensation Philosophy: 

At DuploCloud we recognize the value you bring, and our commitment to your success is reflected in a competitive compensation package tailored to your experience, location, and skills. To further align your incentives with the value you deliver, we're excited to introduce a commission-based compensation structure. In addition to our competitive compensation, we offer a comprehensive array of benefits designed to elevate your overall work experience.

Range: $140,000.00 - $160,000.00 depending on location and level of experience.

Benefits: 

• Remote flexible work options
• Employee assistance program (EAP)
• Medical, dental & vision benefits supplement
• Life & supplement life and Critical illness insurance
• Health Savings Account (HSA), F