Overnight Concierge
Hillcrest Health & LivingAbout the role
Overnight Concierge
Location: Hillcrest Grand Lodge – 6021 Grand Lodge Ave., Papillion, NE 68133
Hillcrest Health & Living is dedicated to inspiring people to live their best lives. We are seeking a compassionate and attentive Overnight Concierge to join our team at Hillcrest Grand Lodge. This position plays an important role in providing a welcoming presence, ensuring safety, and supporting our residents and guests during overnight hours.
Responsibilities:
• Provide a professional, friendly presence at the front desk during overnight shifts.
• Monitor building security, including doors, cameras, and visitor activity.
• Assist residents, families, and team members with questions or requests.
• Answer and direct phone calls in a courteous manner.
• Complete light administrative and clerical tasks.
• Support emergency procedures and communicate promptly with leadership when needed.
Qualifications:
• Previous experience in customer service, hospitality, or senior living preferred.
• Strong interpersonal and communication skills.
• Ability to work independently and remain attentive overnight.
• Professional and reliable with a caring attitude toward residents.
Why Hillcrest?
• A mission-driven team that values Integrity, Compassion, Respect, Teamwork, and Service.
• Competitive pay and benefits package.
• Career growth and professional development opportunities.
• Be part of a community that truly feels like family.
Schedule: Overnight shifts
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