Business Manager
MicrosoftAbout the role
The newly formed Chief Operating Office for Global Enterprise Sales is looking to simplify how our Global Field organizations operate - reducing friction, and helping the field engage the right capabilities at the right time. Winning this market requires speed, simplicity and focused execution. If you want to be part of a team that moves with urgency, operates as one and delivers outcomes that matter, keep reading
We are looking for a Business Manager to be part of the Chief of Staff office to the COO. Rather than owning a single function, the Business Manager works horizontally across teams, priorities, and initiatives, creating and driving efficient processes, cadence and governance to accelerate decision-making and keep the organization running smoothly.
Reporting to the Chief of Staff, the ideal candidate is a collaborative, low-ego team player who thrives on enabling others’ success, is willing to roll up their sleeves to get work done and is comfortable operating behind the scenes in a small, but high-performing Office. This role requires sound judgment, discretion, resilience, and the ability to integrate seamlessly into a small, fast-moving team with broad reach and meaningful impact.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Operational Excellence
- Manage the rhythm of business (ROB), including business reviews, people and financials and overall view of the COO office & organization
- Create agendas and content for key rhythms (leadership teams, communities, etc) and ensure follow through and accountability
- Capitalize on opportunities to improve internal processes, cadence and governance, leveraging AI as the priority.
- Ensure compliance, privacy, and accountability in core business activities
- Manage org-wide v-teams and efforts related to people & culture
Financial & Resource Management
- Partner with Finance on annual budgeting, monthly business reviews, forecasting, approvals, and financial planning
- Track performance against budget and drive course corrections to stay on plan
- Lead headcount and resource planning, ensuring alignment with business priorities and spend discipline
Special Projects
- Lead special projects and cross-team initiatives, driving program management rigor and execution to meet changing business environment and complex needs
- Proactively engage with and work across the organization to incubate ideas and incoming requests
Organizational Health
- Drive organizational health, culture, and inclusion, partnering with HR on people strategy
- Act on employee signals and drive programs to build capability, engagement, and team effectiveness
- Ensure completion of compliance and training requirements
Qualifications
Required Qualification:
- Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
- OR equivalent experience.
- Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
- OR Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 12+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles
- OR equivalent experience.
- Demonstrated success owning the ROB and executive support model for a senior leader in a large, matrixed organization, with a track record of executing with excellence and efficiency in ambiguous, fast-changing environments.
- Strength in executive content and communications (presentations, narratives, leadership updates), budget planning and management, and standing up operating rhythms and tools that drive empowerment, agility, and operational ROI.
- Working knowledge of Microsoft’s commercial business, customer landscape, and partner ecosystem.
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