Surveillance Observer

Job DetailsJob Location: Port Gamble S'Klallam Tribe - Kingston, WA 98346Position Type: Full Time - 30 - 40 hrs/weekEducation Level: High School/GED - RequiredSalary Range: $20.95 - $27.24 HourlyTravel Percentage: Occasional travel to trainingsJob Summary:



Observes, verifies, reports and records using closed circuit television. Monitors patrons and employees participating in gaming and non-gaming activities to verify compliance with The Point Casino Internal Controls and guidelines set forth by the Port Gamble SKlallam Tribal Gaming Board, the State Compact, The National Indian Gaming Commission and all other applicable state and federal regulations.

Duties Include:




Properly operate the surveillance system, observe, analyze and report with the goal of protecting the Tribes assets, employees, patrons, property and reputation.
Monitor security through constant observation of cameras, table games, Tribal Lottery System activity, cash transactions, hard and soft count procedures, food and beverage, entrances, exits, etc.
Must have knowledge of all games, i.e.; blackjack, craps, roulette, etc and/or have completed training to maintain constant vigilance through surveillance cameras to watch participants in games to detect cheating, identify rule violators, and observe persons designated by superiors.
Respond to calls on radio and telephones.
Maintain logs of photos, radio and telephone calls pertaining to Class III gaming activity.
Reports irregularities immediately.
Observation of all facets of casino operation to ensure compliance.
Monitor all areas for suspicious activities in order to report such activities and ensure safety of PGST guests, employees and property.
Must learn basic policies and procedures for all casino departments, The Point Casino Internal Controls, the Tribal-State Compact, National Indian Gaming Commission Minimum Internal Controls Standards, and table games.
Comply with internal controls.
Enter and retrieve information from computer data base in order to utilize such information in surveillance activities.
Check all cameras, recording devices and operating equipment to ensure their proper effectiveness in surveillance activities. Participates in ongoing hands on training to develop skills.
Must successfully complete oral and/or written examinations on a random, continual basis.
Exhibit sound decision making with emphasis on motivating team and maintaining high department morale.
Work with, yet independently of other departments for the overall benefit of the Tribe.
Adhere to regulatory, departmental and Agency policies in an ethical manner.
Maintain strict adherence to chain of command and confidentiality.
Observes and reports any non-compliance with policies and procedures in departments.
Observes and reports possible criminal activity.
Interfaces with Tribal Gaming Agents regarding all processes & controls of the Tribal Gaming Agency.
Prepares daily logs and reports on all activities observed during shift.
Has access to highly sensitive and restricted areas.
Performs other duties as deemed necessary.


Qualifications:



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Previous security or table games experience preferred.




Education/ Experience: High school diploma or GED equivalent required.
Formal training in casino operations, surveillance, security and table games project preferred.
Knowledge of federal and tribal rules and regulations.
Ability to understand procedure manuals for various departments and/or training, or equivalent combination of education and experience.
Personal Computer Skills: Basic personal computer skills are required.




Licensing/Certification:




Gaming license issued by the Port Gamble SKlallam Gaming Commission.
Valid Washington State drivers license.


Language skills:




Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions from superiors, managers and law enforcement.




Reasoning Ability:




Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.




Physical Requirements:




Sit or stand for long periods of time.
Occasionally involves light work exerting up to 20 pounds and/or up to 10 pounds of force, and/or a negligible amount o