Quality Manager

About PFX™

We engineer leading fluid solutions that keep the world moving and we’re building a better future while we do it. As a vertically integrated global powerhouse, we operate 17 manufacturing facilities and 4 R&D centers across the world, delivering performance from lab to road in over 40 countries.

PFX Group™ brings together a family of trusted companies including Recochem, Prestone, Adam’s Polishes, B&B Blending, Kost USA, Ultra Clear, POR and Auto-Chem, each with deep expertise, regional insight, and a shared commitment to engineering excellence.

From automotive and heavy-duty thermal management systems to household and industrial solutions, our products are built for performance, reliability, and a commitment to sustainability. Join us and be part of a team that’s redefining what’s possible in fluid technology.


The Quality Manager is within our Auto/Car Care/Prestone division and is responsible for the daily operations of the filling line production area, ensuring that the shift meets established safety, quality, and production goals in compliance with all applicable company requirements. This role is located at our Alsip, Illinois facility.
Overview
The Alsip Quality Manager is responsible for leading and maintaining the site quality management system, ensuring products consistently meet internal standards, customer requirements, and applicable regulatory expectations. This role provides hands-on leadership across laboratory, production, nonconformance, continuous improvement, and technical problem-solving activities while partnering closely with Operations, Engineering, Maintenance, EHS, Procurement, and corporate Quality teams.
This position should be comfortable with the technical expectations of Quality Technicians, including sampling, testing, documentation, batch review, calibration awareness, laboratory practices, and production support, while also applying selected Quality Engineering methods such as root cause analysis, FMEA, SPC, MSA, validation support, process capability, and corrective action leadership.

Key Responsibilities
• Lead, maintain, and continuously improve the site quality management system, including procedures, work instructions, records, training materials, audits, and management review inputs.
• Oversee day-to-day quality activities in the laboratory and production environment, including raw material, in-process, finished goods, retain, and nonconforming product controls.
• Provide technical guidance to Quality Technicians on sampling plans, laboratory testing, test method execution, data integrity, documentation, equipment readiness, and escalation of abnormal results.
• Investigate and manage nonconforming batches, finished products, customer complaints, internal quality alerts, holds, rework, and disposition decisions in partnership with Operations and Procurement.
• Lead root cause analysis and corrective/preventive action activities using structured problem-solving tools such as 8D, 5 Why, fishbone analysis, FMEA, SPC, MSA, and control plans.
• Assess critical-to-quality gaps, determine root causes, build business cases for improvement opportunities, and implement controls to measure, monitor, and sustain results.
• Partner with Engineering, Maintenance, Operations, EHS, and IT/OT on equipment changes, process changes, controls updates, ABU implementation or upgrades, instrumentation selection, calibration readiness, interlock checks, and production release activities.
• Support qualification and validation activities, including DQ, IQ, OQ, PQ, blend accuracy validation, repeatability testing, capability studies, and release documentation for new or modified processes and equipment.
• Maintain readiness for customer, regulatory, internal, and certification audits, including support for IATF-related documentation, reporting, and quality system requirements.
• Provide training and coaching to production and quality personnel on quality standards, testing requirements, defect recognition, documentation expectations, and escalation procedures.
• Develop strong cross-functional relationships with site and business leaders to align quality priorities with safety, service, cost, compliance, customer satisfaction, and continuous improvement objectives.
• Communicate complex technical and quality information clearly to employees, leadership, suppliers, customers, and cross-functional teams.

Required Experience and Skills
• Strong working knowledge of laboratory testing practices, sampling, inspection, batch documentation, quality records, and production quality support.
• Working knowledge of solid and liquid testing equipment, calibration practices, basic instrumentation, and troubleshooting of abnormal quality results.
• Demonstrated ability to troubleshoot complex manufacturing, laborator