Sr. Associate, Learning Program Delivery Lead

Sr. Associate, Learning Program Delivery Lead

As a member of the Job Family Learning team that supports the  Data Science and Quantitative Analysis (DSQ) job family, the Program Delivery Lead will be responsible for partnering closely with the team lead, key business partners, Data Science leaders and other stakeholders across Capital One to deliver and implement engaging learning experiences for several signature DSQ learning programs. Our dedicated team works with a group of highly engaged partners to envision and deliver the future of Data Science training at Capital One. 

The ideal candidate for this position:

• Has excellent project management/program management and event planning skills

• Has experience delivering and facilitating dynamic immersive learning experiences, with a particular focus on cohort learning / program experiences

• Has experience driving communications with participants and presenters to keep them apprised of important details and developments

• Has a consultative skill set that allows them to partner effectively with a wide range of senior leaders and subject matter experts.

• Communicates with a variety of audiences with a dynamic and conversational style in both written and verbal channels

• Ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed

• Has an eye for detail and a keen ability to organize, move, select, synthesize, summarize and edit information to make it effective

• Excels at managing details of a project while also understanding the larger picture, effectively prioritizing tasks with competing timelines 

• Builds trust-based relationships with clients to foster credibility throughout the team

Key Responsibilities

• Plan and deliver the Accelerated Talent Management (ATM) program, a cohort learning experience for top DSQ associates in one cohort with three experience weeks over the course of a year

• Plan and deliver the DSQ Onboarding program twice a year to newly hired DSQ associates

• Plan and execute the DSQ Mentorship program that runs once a year

• Partner with learning designer on continuous improvement of the curriculum

• Engage with data science leaders across company to ensure consistently positive experience for program’s associates

• Partner with other program managers across Capital One University to ensure the program incorporates learning best practices 

• Hold a high bar for excellence in learning programs and own the end-to-end processes of both the Accelerated Talent Management Program and DSQ Onboarding, looking to incorporate iterative improvements 

We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role.

Basic Qualifications

• High School Diploma, GED, or equivalent certification

• At least 3 years of experience managing learning programs or events for internal audiences

 

Preferred Qualifications

• 4+ years of experience in training programs or learning and development

• 4+ years of experience in project management, event management, and/or program delivery

• 1+ years of experience working in the Financial Services industry

• Project Management Professional Certification or knowledge of Agile methodology

 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $86,300 - $98,400 for Sr. Learning Associate

 

Richmond, VA: $78,400 - $89,500 for Sr. Learning Associate