Clinical Practice Assistant / Medical Assistant- Chestnut Hill 8:30am -5:00PM

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Primary responsibilities include performing the clinical functions to support smooth and efficient practice operations, while contributing to BIDMC's promise of providing extraordinary care. Communicates with patients, other employees and the general public in a courteous, helpful manner. Duties include but are not limited to greeting and rooming patients, intake testing/imaging, assisting with procedures, room turnover, maintaining daily logs, quality control, ordering supplies, and taking vital signs as needed. May also assist with administrative duties such as check-in, scheduling, and obtaining procedure prior authorizations. Assists patients who have physical and psychological limitations with ambulation and patient care functions. Reports to Practice Manager with input from assigned Physicians, Leads, and other healthcare providers. Employee may need to occasionally go to BIDMC Boston East Campus for trainings, coverage needs, staff meetings, and other events.

Job Description:

The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.

Primary Responsibilities:

1.    Performs medical assisting duties which may include, but are not limited to, vital signs, height and weight, EKGs, performing phlebotomy and assisting during routine procedures. Ensures that all patient care areas are clean, organized, stocked and ready for patient use. Escorts patients to ancillary service areas such as radiology and lab as needed. (essential)

2.    Monitors, orders and/or maintains medical equipment and supplies, ensuring they are clean, sterilized, stocked and within expiration dates. (essential)

3.    Performs initial review of medication lists in the electronic medical record for final review by licensed practitioners. May retrieve schedule VI and over the counter medications only, under supervision of licensed providers; is not authorized to perform licensed personnel duties, which include but are not limited to drawing up medications, medication administration or flushing IVs. (essential)

4.    Performs appropriate point of care testing, such as lab tests and specimen collection. Implements quality control standards to ensure proper functioning and accuracy of testing equipment. Provides patients with relevant instructions for specific tests and procedures. (essential)

5.    Uses the electronic medical record system (OMR) to queue prescription renewals for review by a licensed provider. As directed by a clinician, enters/scribes orders for tests, services or appointments in OMR. During the visit, accurately documents tasks, as they are completed, in OMR to ensure proper billing (Facility Worksheet). (essential)

6.    Schedules related diagnostic and lab tests making every reasonable effort to accommodate patient and provider needs. Verifies patient insurance, including prior authorizations, referrals, and pre-certifications. Explains processes as needed to help patients meet their needs and insurance requirements. (essential)

7.    Prepares schedules, patient charts and other documents as needed for clinical activities, in accordance with Medical Center standards. Procures and correlates medical correspondence as directed by department. (essential)

8.    Performs check-in utilizing a computer system, according to standard processes. This includes but is not limited to registration and verification of demographic and fiscal information, collecting copayments, collecting/verifying health care proxy and providing patients with visit questionnaires/forms. (essential)

9.    Use computer system to record whether appointment was cancelled or patient did not keep the appointment (visit disposition). (essential)

10.    Monitors patients and visitors entering, waiting, and leaving the practice. Facilitates timely flow and informs patients and
 
providers of delays in a timely manner. Acts as liaison between patient and practice staff to ensure optimal flow and service delivery. Ensures waiting room materials are organized and stocked as directed by the department. May answer and screen telephone calls. (essential)
 

Required Qualifications:
1.    High School diploma or GED required.
2.    0-1 years related work experience required.
3.  Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
4.    MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting, such as: experience