Maintenance III & Night Manager - Quail Run, Santa Rosa

Job DetailsLevel: ExperiencedJob Location: Quail Run Apartments (945) - Santa Rosa, CA 95407Position Type: Full TimeEducation Level: High School Degree or equivalentSalary Range: $23.84 - $27.97 HourlyTravel Percentage: Requires travel during the workday eveniJob Shift: Day plus Night Manager dutiesJob Category: Installation - Maint - RepairWage Range: $23.84 - $27.97 per hour

POSITION SUMMARY

Performs maintenance duties and repairs, such as skilled plumbing, electrical, carpentry, painting, sheet rock repair, major appliance repair, refurbishing, and common area cleaning at one or more communities that have multiple maintenance technicians and 150+ units. This position may participate in the Maintenance Onboarding Support program after one year of employment with Eden.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Work Orders

Utilize Yardi software to create and/or complete work orders and sync daily
Able to train other maintenance technicians on how to complete work orders using cell phone or tablet
Communicate with residents if there are delays in completing work such as needing to order parts.
This position requires reliable transportation throughout the day to perform duties; additionally, after business hours and on the weekends when assigned to on-call duties. This position may require travel during the business day to central offices, sites, attend trainings, attend business-related events, or visit retail stores.

 Inspections

Actively walk the property daily looking for deficiencies and if found, create and submit work order
Complete quarterly property inspections and annual unit inspections using phone or tablet.  Include photos of deficiencies and sync inspection at day end
Participate in budget walks for proposed capital improvements
Notify Community Manager if habitability or other deficiencies concerns are witnessed while completing an inspection or work order

 Cleaning and Grounds

Assists in custodial work/cleaning of common areas, including sweeping, mopping,

vacuuming, emptying trash, window cleaning, etc. Assists in grounds work, as needed

Ensure trash enclosures are free of overflowing trash
Follow safety protocols when moving dumpsters for trash pick up
 Inspect dumpsters regularly and report any deficiencies to Community Manager

Technology

Utilize cell phone to record time worked and lunch break periods
Participate in company meetings and trainings using ZOOM and Teams and adhere to company standard of having “camera on”
Actively participate in the Teams group – Property Operations Maintenance
Order parts and supplies online
Work with Eden’s Procurement Department to secure the best possible pricing for goods and services

Communication and Teamwork

Actively participate in the Teams group – Property Operations Maintenance
Actively participate during in-person daily team check ins and weekly resident services check in meetings with Community Manager
Professionally engage with residents
Handle concerns and adversity with tact and diplomacy being sensitive to cultural background, economic status, those with special needs, and adhere to Equal Housing Opportunity requirements.
Be on time when attending training sessions and company meetings
Participates in an on-call emergency schedule for evening, weekend, and holiday coverage of the property and/or other properties. Maintain knowledge of water, gas meter cutoffs, all building and fixture cutoffs, sewer cleanouts and maps and diagrams of each property with assigned HUB
Assist other team members, participate in team days and company events
Key participant with the property’s emergency response plan team
Coaches others on how to complete tasks succesfully and per Eden policy and procedures

Job Knowledge

Some of the tasks of this position include, but are not limited to:

Rekeying / replacing door locks
Proficient in rescreening window screen
Unclog a sink or toilet
Replace a garbage disposal, faucet
Complete drywall repairs  and satisfactorily texture, as needed
Able to trouble shoot HVAC systems
Prepare vacant units for occupancy within five days
Complete interior and exterior paint projects without getting paint on hardware, switch plates, etc.
Troubleshoot and complete complex appliance repairs
Hang and fit doors
Install mini/vertical blinds
Follow manufacturer directions for utilizing products
Maintain accurate records regarding preventative monthly maintenance on all equipment based on manufacture recommendations as required by housing regulations or codes
Inspect equipment thoroughly before use and “tag out” any equipment that poses a safety hazard
Complete basic irrigation repairs
Maintain schedule for preventative maintenance contracts that may include elevator, roof, boiler, hot water heater, gate and access-controlled points, etc.
Solicit bids, walk property with vendor, prepare Bid Comparison form and provide recommendation on vendor selection for property sp