Sr. Partner Consultant - Parental Leave Cover (all genders)

THE ROLE AND THE TEAM

***Please note that this is a parental leave cover until September 2027***
 

As Senior Partner Consultant you are part of a high performing team, creating new and innovative ways to connect people and fashion. You belong to the Highstreet Multiplier portfolio and you execute the Highstreet portfolio’s strategy. You consult relevant partners and you support our live partners to achieve meaningful and financially sustainable growth, delighting our customers along the way. You will do this across a diverse set of Highstreet brands and partner types, leveraging your entrepreneurial drive to consult, educate and sell complex solutions. You will act as a trusted advisor to the partner to embrace Zalando’s platform strategy, adopt Zalando’s platform services and leverage key technologies. You will do this in tight alignment with the Zalando Strategy and Zalando stakeholders. You will additionally contribute and lead relevant strategic projects with significant KPI impact, that will help us shape the Zalando value proposition for our partners.

INCLUSIVE BY DESIGN
 

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.
 

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential. We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you. Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)
 

• Utilize your entrepreneurial drive and clear, empathic communication to educate and consult medium to high impact partners on adopting Zalando’s Platform Services and technologies. Drive profitable growth for a set of brands, aligning with Zalando Group Strategy and compliance.

• Partly acquire relevant partners for the platform and create compelling business cases and pitches tailored to their needs. Use strong analytical skills to generate insights and maximize the ROI for our platform through data analysis and partnership cultivation.

• Collaborate with internal stakeholders to develop partner roadmaps, translating assortment and market strategies into actionable partner plans to boost customer satisfaction. Ensure operational excellence in executing these strategies.

• Work with Product, Operations, and Tech to transform partner feedback into innovative solutions, troubleshoot and improve processes, and create new processes as needed. Support your lead in generating new ideas and business opportunities.

• Maintain CRM / AI excellence to ensure accurate data and insights for strong decision-making within your partner portfolio.

• Core KPIs you influence: Gross Merchandise Volume, Profitability, Operational excellence, Services Adoption (Marketing and Logistics services), Customer Convenience, Customer Lifetime Value, Partner Satisfaction.

WE'D LOVE TO MEET YOU IF…
 

• Experienced in a marketplace environment and/or a consultant/business development background with a passion for the Fashion and e-commerce industry, with a minimum of 7 years of work experience.

• A salesperson, analytically outstanding, you love working with figures yet taking a pragmatic approach to complex requirements and issues. On top of this you should have experience with process improvement and automation, product experience is a plus.

• Excellent communication skills and can manage stakeholders effectively. You are fluent in English and any other languages are a plus. You are confident in interacting and presenting independently and effectively to various stakeholders. You have s