Sales Operations Manager (m/f/d)

At Trackunit, we’re on a mission to connect construction and eliminate downtime. With 450+ colleagues worldwide, we’re building the digital infrastructure to transform how the industry operates. As our new Sales Operations Manager, you’ll become the backbone of our global sales organization—optimizing processes, ensuring CRM excellence, and delivering data-driven insights that fuel sustainable growth.

This is your chance to step into a high-impact role at the intersection of strategy and execution, helping us scale our commercial engine while enabling our sales teams to focus on what matters most: our customers.

What’s in it for you?

• A place in an agile growth SaaS business, with possibilities to grow internally in the company. We are moving quickly, so fasten your seat belt and prepare to adjust. Back in 2020 we were 150 employees at Trackunit and we have just passed 450 employees.
• International environment with regular check-ins and social events across teams, departments and borders.
• We take your personal and professional development goals seriously and we support them through training, coaching and mindfulness as well as with an open feedback culture to enable you to identify your strengths and opportunities. We do this by touching upon your impact on our triple focus: impacting yourself, impacting teams/relations and impacting the organisation/strategy.
• Flexibility and hybrid working is not just a cliché to us or something we state in a job posting. We do offer you a flexible setup and believe that you best can structure how your routines look like. And once you have chosen how you work best, let us know what you need: we got you covered with the IT equipment you need for your work.
• Turning the Tide. At Trackunit, we aim to create and contribute to an inclusive workplace. And this priority starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. We only assess candidates on their qualifications and merit. Learn more about TIDE and other DE&I initiatives here.

Who are you ideally?

3–5 years of experience in Sales Operations, Revenue Operations, or similar roles—ideally within SaaS or technology.
Strong CRM expertise (Salesforce preferred) and fluency with reporting and productivity tools.
A data-driven problem solver able to turn complexity into clear, actionable insights.
Excellent stakeholder management skills and a collaborative mindset.
A process-oriented thinker with a track record of driving operational improvements.

Don't meet every single requirement? No worries - this is what we're looking for ideally, but if you are particularly drawn to this role but your past experience doesn't align perfectly with every qualification, we encourage you to apply.

Primary responsibilities:

As a Sales Operations Manager you serve as the critical bridge both within the team and between our customer facing teams acting as a conduit between stakeholders and the teams that will assist implement commercial initiatives. Your responsibilities include: 

• Optimize sales processes: Design, implement, and continuously refine sales processes to drive efficiency and effectiveness.
  
• Enable cross-functional alignment: Partner with Marketing, Finance, and Customer Success to ensure seamless data flows and cohesive go-to-market strategies.
  
• Support sales enablement: Work with our Enablement team to equip reps with the right resources, training, and content.
  
• Drive strategic initiatives: Lead or contribute to projects that scale our sales operations across regions.
  
• Deliver insights & forecasting: Provide leadership with actionable data, improving forecasting accuracy and sales performance.
• Pipeline & Forecasting Rhythm: Drive the cadence of pipeline reviews and forecasting cycles, ensuring accuracy, hygiene, and consistency across teams. Provide insights on stage conversion, deal risks, and forecast accuracy.
  

Our hiring process

Don't waste your time on writing the best possible cover letter for the job. We want you to create an impact that matters, and that's not in the cover letter.

• Initial phone conversation with a the hiring manager, our Senior Director of Digital Customer Success & Support
• Personality-based interview. You will be asked to fill out an on