Software Sales Engineer/Pre-Sales Consultant (Public Healthcare IT - Data, Policy & Healthcare Impact)

About Sellers Dorsey

Sellers Dorsey is a healthcare impact strategy firm focused on improving care access, quality, and outcomes for our nation’s most vulnerable populations. We work with providers, managed care organizations, state entities, and others, to design, implement, fund, and optimize sustainable programs that deliver maximum impact to underserved communities. Built on decades of experience in Medicaid, our team includes former state Medicaid directors, healthcare policy experts, health plan execs, and hospital leaders who know how to navigate the complexities of the system and find creative, impactful solutions that drive the greatest impact for the individuals and communities that need it most.

About the Role

Sellers Dorsey is seeking a Software Sales Engineer (SSE) who will be a member of the pre-sales team – functioning as a pre-sales consultant – focused on solving business and technical challenges for Sellers Dorsey’s prospective clients and customers. This role is pivotal in bridging the gap between our advanced healthcare analytics platform and the unique needs of our clients - including providers, health plans, and government agencies. As the SSE, you will be responsible for uncovering and understanding customer goals and challenges, working closely with clients to design and propose solutions that align with their technical requirements and business needs. You will use a blend of technical expertise and sales acumen and effectively demonstrates our platform’s value in the context of Medicaid and Medicare services – thus driving the adoption of our analytics platform. This SME thrives at the intersection of data, policy, and healthcare impact.

Key Responsibilities

• Technical Expertise: Develop a deep understanding of our SaaS platform, including its architecture, features, and integration capabilities.
• Client Engagement: Collaborate with the sales team to identify client needs and tailor demonstrations that showcase how our solutions address specific challenges in healthcare analytics.
• Solution Design: Work closely with clients to design and propose solutions that align with their technical requirements and business objectives.
• Presentations & Demos: Conduct compelling product demonstrations and technical presentations to prospective clients, highlighting the platform’s capabilities in data security, compliance, and analytics.
• Feedback Loop: Gather client feedback and collaborate with product and development teams to inform future enhancements and ensure our offerings remain aligned with market needs.
• Documentation: Prepare and maintain technical documentation, including solution designs, integration guides, and client-specific configurations.
• Industry Awareness: Stay abreast of industry trends, regulatory changes, and emerging technologies in healthcare IT to inform sales strategies and client consultations. 

Key Qualifications

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field is required.
• Minimum of six (6) years in a Software Sales Engineer or similar technical pre-sales role within the SaaS or healthcare IT industry.
• Relevant certifications in cloud platforms (e.g., AWS, Azure) or healthcare IT standards is preferred. Proficiency in cloud-based solutions, data integration, and healthcare data standards such as HL7, FHIR, and HIPAA compliance is a plus.
• Familiarity with Medicare and Medicaid programs, value-based care models, and healthcare analytics.
• Strong analytical and problem-solving abilities, with a focus on delivering client-centric solutions.
• Proven ability to work collaboratively with cross-functional teams, including sales, product management, and development.
• Willingness to travel as needed for client meetings, presentations, and industry events.
• Strong experience with CRM systems, data visualization tools, and technical documentation platforms.
• Exceptional verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.