Accounts Receivable Associate

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

     

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader who is creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO.
• An excellent retirement savings plan with a high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for, as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The position of Accounts Receivable Associate is within our Toxicology division located in Santa Rosa, CA.  

This hands-on role supports and performs tasks related to financial information preparation, account reconciliations, monthly closings, and financial statement preparation for AR Manager review. Responsibilities include transaction processing, accounts receivable collections, and resolving billing issues. The role also provides backup for accounts payable, cash receipts, and collections, ensuring effective and accurate billing operations.

What You’ll Work On

Administrative Support:

• Perform administrative tasks related to customer credit and collection, including invoicing and coordination with collectors.
• Ensure accurate finalization of bill dues.

Billing and Collection:

• Deliver billing information to customers and respond to inquiries.
• Process billing information and analyze reports to contact customers for outstanding invoices.
• Send written communications (fax, email, etc.) to resolve outstanding or disputed invoices.

Issue Resolution:

• Research payment issues involving disputed deliveries, returns, and credits.
• Resolve issues promptly to prevent further aging of delinquent balances.

Reporting and Documentation:

• Prepare weekly client and management reports.
• Document collection efforts and account statuses.
• Complete specific account analysis and month-end procedures, including statements, aging, and ad-hoc reports.

Billing Processes:

• Perform monthly billing processes.
• Send accounts to Letter Series for both divisions of Redwood Toxicology Laboratory.
• Maintain customer master data for billing information.

Payment Processing:

• Process daily credit card transactions.
• Enter cash receipts through bank deposits for both divisions of Redwood Toxicology Laboratory.

Support and Adjustments:

• Provide backup support to the Accounting Supervisor.
• Perform weekly account adjustments.
• Batch and process invoices for the Biotech division.

Required Qualifications

• High school diploma/GED.  

Preferred Qualifications<