Director of Teen Services

Description

The Director of Teen Services is a full-time position reporting to the VP of Operations. The position will serve as a key staff member responsible for implementing the design, coordination, and delivery of teen strategy at our Clubs and High School & Middle School partner sites. This position will work in concert with the Senior Director of Clubhouses and Programs to deliver high-quality, data-driven, and purposeful programs and services that enhance the lives of teenage Club youth and prepare them for higher education and/or careers. The Director of Teen Services will work directly with Teen Coordinators in developing goals and strategies and be responsible for leading all functions of recruitment, service, and programs.

JOB RESPONSIBILITIES

Commitment to Safety

· Ensure a healthy and safe environment by maintaining facilities, equipment, and supplies, while also supporting program logistics, events, and trainings.

· Promote accountability to safety through consistent observation, adherence to all safety rules and practices and proactive communication among members, parents, peers, and leadership.

· Obtain and maintain Mandated Reporter training and complete annual Child Abuse Prevention training.

· Complete training and participate in all Emergency Preparedness protocols, including drills and communication practices.

Program Leadership

· Implement the teen program model, activities, and services that prepare youth for success and create an environment that facilitates the achievement of youth development outcomes.

· Oversee the recruitment, training, supervision, and professional development of teen services staff, ensuring all team members have the tools and resources needed to succeed in their roles

· Set clear expectations for staff performance, create measurable goals, lead bi-weekly team meetings, and conduct regular performance evaluations to drive accountability and continuous improvement.

· Develop and implement policies, procedures, and best practices to enhance program quality, safety, and efficiency.

Strategic Planning

· In collaboration with the Director of College and Career Development, develop, implement, and evaluate a comprehensive teen strategy that ensures high-quality age and gender-specific programs and activities throughout the year that are consistent with the organization's youth development mission.

· Proactively recruit and develop a retention strategy for teen members to maintain an Average Daily Attendance of at least 50 teen members per teen club site and 140 teen members per teen school site per day.

· Compile regular reports reflecting all activities, attendance, and participation using data management system

· Create outcome reports for program evaluation, resource development, and marketing material

Partnership Development

· Develop and maintain strong relationships with community organizations, school staff, local businesses, and key stakeholders to increase outreach efforts

· Engage in and support community events, neighborhood associations, parent groups, committees, and groups that will raise awareness and enhance the teen strategy.

· Manage and cultivate relationships with volunteers, providing them with guidance and support to enhance their contributions to programming, while also creating opportunities for meaningful involvement that enriches the overall experience for teen members.

· Manage inquiries and events with corporate and community partners in collaboration with our resource development team

· Collaborate with other community-based organizations to increase access to resources and best practices

· Seek out enrichment and academic opportunities for the students including programs, scholarships, internships, extension classes, and community service opportunities

· Contact and coordinate guest speakers from various professional fields to share information with members about careers and college experience

Resource Management

· Manage financial resources and assist in the development of the annual budget

· Ensure administrative and operational systems are in place to maintain the operation of the physical property and equipment of the Teen Sites

Public Relations

· Develop and maintain public relations to increase the visibility of teen programs, services, and activities within the Teen Sites and the community

· Ensure members are recognized, parents are informed, and community partners and schools are engaged in the Teen Sites' events and programs.

Additional Responsibilities

· Purchase or approve purchases of supplies and equipment<