Senior Residence Coordinator

Under the supervision of the Director of Programs, the Senior Residence Coordinator is responsible for the day-to-day operations of two or more residential programs serving people with developmental disabilities. In conjunction with the Director of Programs, the Senior Residence Coordinator is also responsible for providing leadership, vision, and direction in the following areas: client services; program development; fiscal management, regulatory compliance; physical plant management; and program staffing. The Senior Residence Coordinator is a member of the Heartshare's Managers Group and attends quarterly managers’ meetings. 
Primary Responsibilities and Essential Functions of Position: 

• Set the course and direction of the residential programs under his/her supervision. 
• Provide a setting that offers the highest level of care to persons served and ensures that all individuals receiving services are treated with the utmost respect. Ensure that the confidentiality of program participants is respected at all times.
• Take a proactive approach to services and care, always seeking new ways to assist individuals to reach their fullest potential. 
• Advocate appropriately and professionally on behalf of program participants, as required. 
• Ensure the smooth and effective functioning of the Program Planning Team process throughout assigned programs. 
• Ensure ongoing optimum level of quality in the areas of health and safety, sanitation, and nutrition. Ensure that program participants are clean and safe at all times.  Ensure that no program participant is inappropriately left alone or unsupervised at any time 
• Conduct regular observations of services, as well as periodic observation of community inclusion activities.  Ensure that appropriate community inclusion and recreational activities are occurring on a regular basis for all residents.  
• Ensure the appropriate reporting, review and follow-up of all incidents, including allegations of abuse and neglect and serious reportable incidents, within mandated timeframes. 
• Be available on-call 24 hours a day to handle emergencies and/or other issues requiring immediate guidance and intervention. 
• When necessary, perform DSP duties (supervision, medication administration, medical appointments) when shortages of staff may impact service delivery. 
• Ensure that a comprehensive program of in-service trainings is in place for all staff and that each new staff member receives all appropriate on-site training utilizing the residential training checklist. 
• Ensure that appropriate staff supervision occurs on a regular basis (monthly individual supervision and quarterly performance evaluations) and that annual staff performance evaluations for all program staff are completed and submitted to Human Resources within the mandated timeframe. 
• Ensure that programs meet and exceed all regulatory standards and that program staff follow all state and federal regulations, as well as HeartShare’s internal policies and procedures.  Ensure that programs satisfactorily pass both internal HeartShare surveys and OPWDD surveys/audit and that no 45 or 60 day letters are issued. 
• Ensure that all program operations are within budget and submit all written reports and documentation on a timely basis.  
• Oversee the personal finances for each person served and ensure timely completion of all transactions, record keeping, review and sign-off in compliance with regulatory standards. 
• Ensure that the physical plant is properly maintained and that the monthly physi