Dual Sales Coordinator

Description

The Doubletree by Hilton located in Bend Oregon & The Comfort Suites located in Redmond Oregon is looking to add to our hospitality family! Bend DoubleTree is perfectly located in the heart of downtown Bend Just minutes away from thriving restaurants and bars. The Comfort Suites hotel is conveniently located with easy access to the Redmond airport and just minutes away from the county fairgrounds, cascade village shopping center and restaurants. We are looking for a passionate individual who would like to begin a career in the hospitality industry. If this sounds like you apply today!

SUMMARY

Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead.

BENEFITS

Travel Perks (Affordable travel for YOU!)

Optional Daily Pay (Faster Pay)

Flexible Schedules (Work around YOUR needs)

Health/Life Insurance (Peace of mind)

401k (Long-term planning)

Paid Time Off (You earned it!)

Dental/Vision

Employee Assistance Program

Referral Program

OVERVIEW

Assists in overseeing the sales operations of the hotel with the goal of maximizing REVPAR and overall revenues for the property and its ownership. Plans and executes sales strategies to achieve overall property goals for both rate and occupancy.

ESSENTIAL FUNCTIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Basic administrative support, working on special projects, other related duties as outlined by ADOS and/or GM, and being proactive and responsive in a timely, friendly, tactful, and professional manner
• The Dual Sales Coordinator will maintain contact with the host/guest, to ensure high standards of service and that every function is a complete success
• The Dual Sales Coordinator will support catering/sales/events at The Newberry Hotel Bend and the Comfort Suites Redmond.
• Answer sales and catering phone lines in a timely manner
• Take messages, handles customer requests and forwards leads/inquiries to the appropriate salesperson
• Assist as needed with the set-up of meeting and catering functions, ensuring that the hotel’s standards are met, and advance preparation for service is adequate to allow efficient service for the guest once the function begins
• Assist as needed with clean up and re-set of meeting space after function ends
• Distributes weekly and daily banquet event orders (BEOs) and other appropriate weekly communications to appropriate departments
• Daily reconciliation of banquet checks
• Confirm payment for all catering/sales events/groups
• Create prospecting database through research in local publications, internet, and other appropriate resources.
• Be familiar with banquet menus and prices
• Develop and maintain positive working relationships with others, and support team to reach common goals 

• Solicit new and existing business accounts to meet and exceed revenue goals predominately through outside sales calls, relationships, telephone solicitation, site tours and written communication/collateral
• Develop/maintain knowledge of market trends, competition and customers
• Attend trade shows, community events and industry meetings
• Prepare correspondence to customers, internal booking reports and file maintenance
• Finalize all books/contracts in a timely manner servicing guests through the process
• Participate in revenue management call, pre-convention meetings, training and other sales-related meetings
• Assist with hotel budget planning, sales and revenue forecasting and actively participates in the hotel’s revenue management process
• Pursue new clients through creative/innovative sales techniques
• Qualify clients, develop proposals, and prepare contracts
• Ensure effective utilization of selling guidelines to maximize revenue contribution from all segments
• Initiate and implement sales promotional programs with travel partners
• Anticipate guests’ needs, respond promptly, and acknowledge all guests
• Work with other departments within the hotel to provide quality service to customers
• Train front desk staff and