Medical assistant

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Company: Oak Street Health

Title: Medical Assistant 

Compensation: Based on regional bands

Role Description

The purpose of a Medical Assistant at Oak Street Health is to gather all necessary medical information regarding our patients to ensure providers have the most accurate information available when making healthcare decisions.

Medical Assistants (MA) report to the Practice Manager or Center Operations Specialist.  They are a vital element of our model and important members of our Care Teams. Being an MA at Oak Street Health requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with Oak Street Health members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results.  As an MA you will accomplish this by assisting in the assessment of patients’ health conditions, through screenings and routine diagnostic testing performed during appointments. 

Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Assistant!

Responsibilities:

• Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews

• Inventory supplies and stock exam rooms

• Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc)

• In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc

• Import required documents into EMR via scanning or PDF upload.   

• Participate in care team meetings to discuss patient care and clinic operations

• Process orders for durable medical equipment

• Request medical records from external providers as required by the provider

• As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab

• Perform routine point of care, laboratory, and diagnostic testing during appointments at our centers 

• Confirm orders, collect specimens, label, process, and store for pick-up by our laboratory partners

• Conduct regular quality controls as required

• Maintain refrigerator and freezer temperature logs

• Adhere to all compliance and regulatory requirements, including being a champion of HIPAA compliance and CLIA waived site best practices

• Train and assist team members on proper lab procedures

• Follow all safety, quality, and cleanliness protocols and champion new protocols 

• Coordinate with our laboratory partner to order lab supplies and manage inventory

• Other duties assigned by Practice Manager, as allowed by state regulations

What we’re looking for
Required Qualifications:

• State or national certification (as required by state), or graduation from an accredited medical assistant course

• 1 year experience as a medical assistant

• CPR or BLS Certification 

• Electronic Medical Record experience 

• Computer skills:  Ability to quickly navigate and use multiple computer programs to include, but not limited t