SENIOR CLERK - 64006542

Requisition No: 878845 

Agency: Department of Health

Working Title: SENIOR CLERK - 64006542

 Pay Plan: Career Service

Position Number: 64006542 

Salary:  $34,759.92 annually 

Posting Closing Date: 07/06/2026 

Total Compensation Estimator Tool

Senior Clerk

Open competitive

The Department of Health in Pinellas has a Senior Clerk position open in the Medical Services Program at the St. Petersburg Health Department.   

 

Job Summary-Senior Clerk 

The successful incumbent will work be the in the admitting/eligibility department and also perform cashier duties. This position involves regular contact with a diverse population both in person and over the phone and will require working with sensitive and confidential information.     

 

Your Specific Responsibilities

• Uses multiple computer applications to determine client financial eligibility for services based on established criteria for new and established clients
• Assists clients with completion of consents, forms and applications as needed.
• Collects and updates client demographic information. 
• Schedules client appointments and completes appointment reminder phone calls. 
• Completes client check out process by billing and accepting payments from clients for services received at DOH Pinellas using the Health Management System (HMS). 
• Provides receipts to clients. 
• Reconciles cash, check and credit card payments.  
• Prepares the bank deposit daily and completes the cashier close out process in accordance with all documented procedures and policies. 
• Resolves routine billing errors and omissions with clinic staff. 
• Organizes and maintains client billing records, processes client refunds, billing reconciliation reports, retrieves client insurance eligibility information in Change Healthcare System.
• Answers routine billing questions from and staff and clients.
• Scans and attaches documents to client medical records. 
• Process requests for copies of medical records in accordance with State law and HIPAA. 
• Uses various office equipment including telephones, fax, copy machines and scanners. 
• Orders supplies for admitting area when needed.  

 

Required Knowledge, Skills, and Abilities:

• Knowledge of medical insurance
• Knowledge of patient confidentially laws
• Strong internal and external customer service skills
• Strong verbal and written communication skills in addition to good listening skills
• Ability to prioritize work, identify changing priorities and adjust as needed.
• Ability to self-monitor work for accuracy and maximum productivity
• Ability to use multiple computer programs and software such as Microsoft office to retrieve and/or input data.
• Ability to independently solve problems
• Ability to work effectively and cooperatively with others
• Ability to work with a diverse population
• Ability to review data for accuracy and completeness
• Ability to perform mathematical calculations
• Ability to prepare accurate reports and correspondence

 

Qualifications:

Minimum

• At least 2 years of computer experience
• At least 2 years’ experience working in a fast-paced customer service position

 Preferred

• 6 months’ cash handling experience
• At least 1 year experience working in a medical office setting
• Bilingual in Spanish and English

 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:<