Administrative Support Associate VI - Occupational Therapy/Physical Therapy

Department/Unit:

Physical Medicine

Work Shift:

Day (United States of America)

Salary Range:

$38,937.60 - $50,618.88

Position Summary:
The Administrative support associate VI’s role applies specialized knowledge to provide administrative support to the OT/PT department for effective operations of office functions
Essential Duties & Responsibilities, including but not limited to:
• Coordinate department communications, answers the telephone, coordinates and may relay patient requests to members of the OT/PT department
• Maintains department daily billing forms
• Enters therapy charges into AMC financial billing system
• Registers outpatients into AMC patient management system
• Verifies insurances for outpatients
• Operates basic office equipment and trains other members of the department on basic use
• Demonstrates proficient computer skills
• Assembles and maintains department records/outpatient charts
• Organizes and files department data
• Maintains adequate supplies of forms, unit supplies and equipment
• Trains department members in use of a variety of AMC software

 The Administrative support associate VI’s role applies specialized knowledge to provide administrative support to the OT/PT department for effective operations of office functions. The Administrative Support Associate is responsible for multiple tasks from front-end customer service to back-end charge entry and insurance verification work.  Ability to prioritize work duties, multitask, and work in multiple software programs is required.

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.