Senior D365 Retail Consultant

Do you want to be a trusted digital advisor for our customers on their Microsoft Dynamics 365 Commerce journey? Are you the kind of colleague who leads by example, builds strong relationships, and elevates the people around you? Then you may be the Retail expert we are looking for!

📍 Location: Aalborg, Aarhus, and Ballerup

As a Retail & Commerce Functional Architect or Senior Retail Consultant, you will play a central role in delivering and shaping largescale Dynamics 365 Commerce and FO implementations. Your core strengths lie within Retail processes, store operations, omnichannel scenarios, and/or Commercedriven design.

If you additionally bring D365FO Supply Chain expertise, you can bridge these two critical worlds - Commerce and SCM - giving our customers a seamless, end-to-end advisory experience and enabling us to deliver even stronger, integrated solutions across their value chain.

You build trusted, long-term relationships with customers and actively contribute to strengthening our internal Retail & SCM community. You lead with knowledge, curiosity, and collaboration - and you openly share your insights to elevate the team.

What your day-to-day will look like

• Working closely with customers to understand, challenge, and optimize end-to-end Retail, Store Operations, Omnichannel Commerce, and (where relevant) Supply Chain processes

• Supporting customers in adopting new Commerce features, omnichannel capabilities, POS enhancements, loyalty, and retailoriented best practices

• Acting as the bridge between Commerce and Supply Chain, ensuring smooth integration, operational efficiency, and exceptional customer experience

• Leading workshops covering analysis, design, configuration, testing, and enduser training within retail and omnichannel projects

• Identifying optimization opportunities across complex retail environments and contributing to scalable improvements

• Serving as a trusted advisor who guides customers toward robust, futureready Commerce and operational solutions

• Bringing curiosity and a drive to adopt emerging technologies, including AI, and translating them into practical value for customers and colleagues

Why this is an exceptional opportunity

You will collaborate with some of the most forwardthinking brands across Retail, Wholesale, Distribution, and Omnichannel Commerce - and your work will directly influence how they shape the future of digital retail.

You will be involved in a wide spectrum of projects, from early stage advisory and scoping to full D365 Commerce and Supply Chain implementations, optimization initiatives, and long-term digital evolution. No two projects are the same, and you’ll constantly be exposed to new challenges, industries, and technologies.

In this role you become a part of a strong, global team known for genuine collaboration, continuous knowledge sharing, and a supportive culture where people lift each other up. We trust our colleagues and believe in flexibility, enabling you to grow your career while maintaining a healthy balance with your personal life.

We’d be excited if you have some of the following skills and qualifications

• Experience with D365 Commerce / Retail (or AX Retail) with several full‑cycle implementations from envisioning to go‑live and hypercare

• Dynamics 365 Commerce expertise: Deep knowledge of retail processes, omnichannel scenarios, sommerce scale unit, store commerce app, and call center flows

• Ability to translate business requirements into scalable, secure, and supportable D365 Commerce and D365 F&O solution designs

• Solid understanding of D365 F&O SCM to ensure seamless Commerce-SCM integration and E2E process coverage

• Skilled at leading workshops, managing scope, and driving consensus among business, IT, and partners; communicates clearly with exec and operational audiences

• Proficiency with Azure DevOps work item flows

• Habit of contributing patterns, templates, and learnings to an internal Retail/SCM community and mentoring colleagues

• Fluent in Danish and English, both written and spoken

Do you see yourself in this role and want to join the journey?