Senior Director, Stronger Operations and Business

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. With more than 600 health centers across the country, Planned Parenthood organizations serve all patients with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives.
Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates operating health centers across the U.S. Planned Parenthood Action Fund is an independent, nonpartisan, not-for-profit membership organization formed as the advocacy and political arm of Planned Parenthood Federation of America. The Action Fund engages in educational, advocacy, and electoral activity, including grassroots organizing, legislative advocacy, and voter education.
The Stronger Change Office (SCO) is an affiliate-driven health care transformation office based out of PPFA. The SCO is designed by, for, and with affiliate leadership across the country. We are focused on strengthening affiliates and facilitating the innovation needed to build the Planned Parenthood of the future.
SCO seeks an organized and experienced Senior Director for Stronger Operations & Business. This job reports to the Vice President, Stronger Change Office and Chief Change Officer. This role may supervise others. 
Purpose:The Senior Director, Stronger Operations & Business will play a critically important role in supporting the Chief Change Officer and National Transformation Director in leading SCO. This role will provide executive support within SCO to guide the office's business operations and financial sustainability and lead the membership health care business strategy for PP affiliates. 
This individual will bring expertise and vision to help design and integrate SCO transformation programs and optimize project management and operational strategies across SCO. This role will also engage and support affiliate CEOs as well as the Stronger Change Leadership Committee (SCLC), an elected oversight body. This is a highly strategic and facilitative role that requires a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role. This individual will hav e strong analytical skills, emotional intelligence, and self-motivation.
Delivery:The Senior Director, Stronger Operations & Business will oversee and execute the following: 
Financial Sustainability:● Analyze and communicate SCO’s impact and business case, utilizing data analysis and data insights/narrative tools to consolidate the impact of SCO and transformation initiatives on health centers, patients, and communities.● Support development of ROI/impact analysis and reporting in collaboration with Stronger Impact, Analytics, and Communications staff. ● Support SCO’s financial sustainability by overseeing their financial modeling and business operations, including member and client invoicing, payments management, products and services portfolio and pricing and evaluating the feasibility of alternative financial support for SCO and affiliate transformation activities.● Assess the business needs and financial opportunities of the PP affiliate business model and opportunities for value-add activities through SCO; conduct financial modeling and assess ROI of business opportunities. ● Oversee SCO budget and contracts which includes planning and analysis of department expenditures and planned costs and maintaining the highest level of oversight and fiscal responsibility of donor, board, and affiliate resources.● In partnership with SCO’s Senior Leadership Team, oversee business analysis and insight generation for member affiliates.
Membership and Client Management:● Serve as a business partner to affiliate CEOs; be able to analyze and communicate SCO’s business value and return on investment/impact financial calculations of SCO’s products and services for affiliate cost-sharing and pricing.● Drive engagement with affiliate members and clients by producing and present written summaries, analyses, accountability and recommendations to affiliate CEOs and the SCLC, committees, and executive stakeholders as needed. ● Develop and maintain a robust SCO affiliate governance playbook, decision logs, and